Computer switching itself off

rmg1

Hi all

Thought I'd ressurect this thread than start a new one.
Finally managed to prise the computer away from the users hands (using a crowbar) and swapped out the PSU with one I had spare.
It doesn't fit in the case so she's running it with no top on (just for Paddrg )

It's running fine with the new PSU so it looks like it was the original that was faulty.

It was bought as a refurb around January time (I've got the receipt somewhere).

Can I take it back for them to replace the PSU (I'm not sure of her rights here)?
Can I ask them to swap it for another machine and exchange all the other bits as well (extra RAM, graphics card, etc that I installed)?

GunJack

depends how long the warranty was originally when bought as a refurb, could have been 30, 60 90 days, 6 months, 12 months....best find that receipt and check

rmg1

I think it said 3 months on hardware, but doesn't SOGA trump that (I'm not sure which is why I'm asking)?

GunJack

Not on goods sold as refurbs, as there's no guarantee of their history

tonyh66

sounds like the case and PSU are microATX or something, I had a Dell 530s with a funny sized PSU. I bought a cheap standard sized case and PSU and installed all the components into that.

rmg1

It certainly looks like microATX from the googling I've been doing.
I can get a case and power supply from Evercase (thanks to GJ for the links) for about £60.

tonyh66

rmg1 wrote: »

It certainly looks like microATX from the googling I've been doing.
I can get a case and power supply from Evercase (thanks to GJ for the links) for about £60.

you can also get a case and psu from ebuyer for considerably less, if you don't mind bigger case.

rmg1

I don't mind the bigger case (more room for manoeuver and probably better air-flow), but will all the components fit (especially the motherboard)?

tonyh66

the motherboard will fit straight into any new case, the only problem you might find is that the layout of the metal shield that covers the gaps between the output ports may be a different layout to the original case. With the small form factor computers, you tend to find the holes punched into the case and not a separate piece of metal which you can use in the new case.