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Refusing to pay restaurant bill

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Hi forum,

I was out for dinner with some friends.
One of my friends noticed a small piece of wire brush in one of the dishes (very small piece, the kind from wire brushes used to clean kitchenware).

I refused to pay for any of the food and just pay for drinks.
They agreed to this although the manager of the restaurant said I was abusing the situation and they had gone to a lot of hard work to make the meal.

I'm curious - what would others have done in this situation?
Was I in my rights or was I pushing it too much for my own gain?
They had offered to swap the dish but my friends had lost their appetite after the discovery.

Like to know your thoughts,

Cheers,
pjbltd
«134567

Comments

  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I think it was bit much refusing to pay for the entire meal, maybe just your friends dish. Was the rest of your meal OK, did the rest of you complete your dishes?
  • marywooyeah
    marywooyeah Posts: 2,670 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I think some money off would have been expected but to refuse to pay for everything is taking advantage of the situation imo. what happened in the end?
  • Techhead_2
    Techhead_2 Posts: 1,769 Forumite
    I would have deducted the cost of the one meal at most. I think you took advantage of an accidental event.
  • withabix
    withabix Posts: 9,508 Forumite
    You abused the situation.

    You should go back and offer to pay.
    British Ex-pat in British Columbia!
  • luckwudaveit
    luckwudaveit Posts: 406 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Yep, advantage definitely taken.

    Recently I was out with my family and one dish had a massive human hair in it. We sent it back and it was replaced. We paid for the whole meal, but didn't leave a tip.
  • visidigi
    visidigi Posts: 6,568 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    pjbltd wrote: »
    Hi forum,

    I was out for dinner with some friends.
    One of my friends noticed a small piece of wire brush in one of the dishes (very small piece, the kind from wire brushes used to clean kitchenware).

    I refused to pay for any of the food and just pay for drinks.
    They agreed to this although the manager of the restaurant said I was abusing the situation and they had gone to a lot of hard work to make the meal.

    I'm curious - what would others have done in this situation?
    Was I in my rights or was I pushing it too much for my own gain?
    They had offered to swap the dish but my friends had lost their appetite after the discovery.

    Like to know your thoughts,

    Cheers,
    pjbltd

    Complete overreaction.

    I would have asked them to replace it and not pay for the contaminated dish or its replacement (although you declined a replacement).

    When you say 'some' friends how many of there were you?

    The irony is the item is from washing the dishes, the alternative is they don't do that properly and you have a dirty plate. Certainly know which way I would prefer...
  • nonnatus
    nonnatus Posts: 1,458 Forumite
    Of course you were abusing the situation, and you obviously realise that!

    The restaurant should not have expected you to pay for the "defective" meal, and maybe offered a round of drinks on the house by way of apology, but to refuse to pay for all the food, even the good meals was just nasty.

    Depending how much money it amounted to, i would encourage you to return and come to some sort of arrangement...
  • pjbltd wrote: »
    Hi forum,

    I was out for dinner with some friends.
    One of my friends noticed a small piece of wire brush in one of the dishes (very small piece, the kind from wire brushes used to clean kitchenware).

    I refused to pay for any of the food and just pay for drinks.
    They agreed to this although the manager of the restaurant said I was abusing the situation and they had gone to a lot of hard work to make the meal.

    I'm curious - what would others have done in this situation?
    Was I in my rights or was I pushing it too much for my own gain?
    They had offered to swap the dish but my friends had lost their appetite after the discovery.

    Like to know your thoughts,

    Cheers,
    pjbltd


    Customers like you are a good part of why I left the licenced trade. Yes, you had a valid complaint but entirely over-egged the situation to your own advantage. That was mean and unnecessary.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    vaio wrote: »
    I'd have gone with "supposed" rather than "suppose" in the first sentence and maybe added a few question marks in the appropriate places but other than that the rest seems ok.

    Also adding capital letters to the start of sentences, and not starting with a preposition.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Wow - just wow!

    At both the grammar police and op!
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