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Loan company taking money from us for no reason please help!!!!!!

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  • I have also been duped, took the money from me today, could somebody pass me on a number so I can call them and request a refund form please
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 6 November 2012 at 7:10PM
    I have also been duped, took the money from me today, could somebody pass me on a number so I can call them and request a refund form please

    Just write to them, a simple letter should suffice, what do the terms and conditions state how to get a refund ?
  • DCFC79 wrote: »
    Just write to them

    just went on there website and can't log in to get a refund form, please help, I have no idea of what I'm supposed to be writing to them, do i just put give me my money back or is a ref number required or something???
  • sumo22 wrote: »
    again thnk you all for your help

    we have the money back all of it and it only took 3 days
    we rang them up and told them the story and said that we sent them an email as well and they were very helpful and eamiled us a form to print of and send to them which we sent right away recorded delivery and got our money back by the thursday

    and yes we were very very luck never again

    What number and email did you use please???
  • forgotmyname
    forgotmyname Posts: 32,928 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Write a proper LETTER and send it recorded so you can check its been delivered.
    Censorship Reigns Supreme in Troll City...

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    just went on there website and can't log in to get a refund form, please help, I have no idea of what I'm supposed to be writing to them, do i just put give me my money back or is a ref number required or something???

    reply #7 tells you what to do.

    jeez, a simple letter stating when you applied and you would like a refund, keep it simple and do it nicely.
  • Macca83_2
    Macca83_2 Posts: 1,215 Forumite
    DCFC79 wrote: »
    reply #7 tells you what to do.

    jeez, a simple letter stating when you applied and you would like a refund, keep it simple and do it nicely.

    Do you ever feel like a broken record? Maybe theres a magic number of times that triggers listening skills...

    Id have lost all patience by now
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Macca83 wrote: »
    Do you ever feel like a broken record? Maybe theres a magic number of times that triggers listening skills...

    Id have lost all patience by now

    Well the wall in front of me has a few holes in it where ive banged my head lol. Its ok, i think id lose my patience more if i actualy knew the person and was trying to help them out in person.
  • Macca83_2
    Macca83_2 Posts: 1,215 Forumite
    DCFC79 wrote: »
    Well the wall in front of me has a few holes in it where ive banged my head lol. Its ok, i think id lose my patience more if i actualy knew the person and was trying to help them out in person.

    i think there would be a few more expletives in my sentences if I was dealing with a mate lol
  • sumo22 wrote: »
    again thnk you all for your help

    we have the money back all of it and it only took 3 days
    we rang them up and told them the story and said that we sent them an email as well and they were very helpful and eamiled us a form to print of and send to them which we sent right away recorded delivery and got our money back by the thursday

    and yes we were very very luck never again
    Summo22
    Do you have contact numbers to get hold of these people?
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