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Please help - Vodafone contract query

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Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi beanstalkgirl_24,

    If the standard cost of your price plan is £15.50 but you have had a discount applied to bring it down to £12.50, your online account will only show the base price plan cost as it doesn’t recognise discounts.

    As soon as your bill is produced, it will show the cost including the discount.

    If you would like me to check that your plan is correct, feel free to email me via the address here with WRT135 FAO Heidi in the subject.

    Thanks,

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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