European cover

cinereus

ADAC just told us they only deal with people with German residences?

GolfBravo

Received this from the ADAC today:

Dear Mr ...

Thank you for your communication.


It is in fact still possible to become a member of ADAC even when you live in England, but we are very sorry to say, that The Automobile Association Ltd (AA) is not very helpful for british residents when you should need our services in their territory.


Being an ADACPlusMember constitutes a major extension of services in Germany for you. Furthermore, we offer you financial safeguards in other European countries. In the event of illness and injury we will even protect you worldwide. The costs of medical treatment by a doctor or in a hospital on journeys, however, are not covered by the ADACPlusMembership.


The attractive service package of the ADACPlusMembership protects you and your spouse/partner when driving your own and also other party's vehicles in Germany and Europe-wide following a breakdown, accident and theft. In addition each other driver may claim the same services, when driving a vehicle that is registered in your or your spouse's name. With the following services we will help you, if the protected vehicle is no longer mobile owing to an accident or if it was stolen:


- Breakdown and accident assistance (Paragraf 23) to EUR 200.-
- Assistance with lost or defective car keys (Paragraf 24)
- Towing (Paragraf 25) up to EUR 200.-
- Off-road recovery (Paragraf 26)
- Accommodation costs after vehicle loss (Paragraf 27)
- Transfers after vehicle loss (Paragraf 28)
- Travel expenses after loss of driver (Paragraf 29)
- Vehicle transportation (Paragraf 30)
- Passenger transport 'Pick-up' (Paragraf 31)
- Spare parts despatch (Paragraf 32)
- Vehicle customs clearance and scrapping (Paragraf 33)


The vehicle-related PlusServices following illness and injury are even provided to you, your spouse/partner and your minor children on journeys worldwide, regardless of the means of transport chosen. The PlusServices following illness and injury include:


- Medical repatriation (Paragraf 12)
- Accommodation expenses (Paragraf 13)
- Hospital visit (Paragraf 14)
- Escort service for children (Paragraf 15)
- Non-scheduled return (Paragraf 16)
- Assistance in special emergencies (Paragraf 17)
- Repatriation of pets (Paragraf 18)
- Medication and spectacles despatch (Paragraf 19)
- Assistance with the loss of travel documents (Paragraf 20)
- Interpreters service (Paragraf 21)
- Vehicle recovery in the event of vehicle loss in Europe
(Paragraf 22)
- Credit services


The comprehensive safety of the ADACPlusMembership is available to you for an annual fee of EUR 79,50 EUR. Please feel free to visit our ADAC home page on https://www.adac.de > membership.


I' m sorry to say that we have very little in English. All further service and communication will be provided in German. Hope you will succeed with the German booklets and understand our mode of dealing!


Please feel free to contact us if you need any further information in German.


Yours sincerely,



Ihr ADAC-Service Mitgliedschaft und Versicherungen
Telefon: 089 / 7676 6632 - Fax: 089 / 7676 6346


Unser Impressum finden Sie hier: http://www.adac.de/impressum

So there you go. I wonder what sort of service can the AA Euro cover customers expect in Germany?

den169

wow that adac sounds a good deal i wish i could read German.I remember reading think it was on here someone who uses this company,Has anyone ever used them and does anyone who can read german tell me if they take the car home or to a local garage like most of the rip off companys here.

GolfBravo

den169 wrote: »

wow that adac sounds a good deal i wish i could read German.

Google Translate is your friend.

Just copy and paste text in there, or enter the foreign website address and it translates it for you.

den169 wrote: »

I remember reading think it was on here someone who uses this company,Has anyone ever used them and does anyone who can read german tell me if they take the car home or to a local garage like most of the rip off companys here.

Towing up to €200, so that would be the nearest garage. And if they can't fix it they then take the car home (and they call it "transportation" which has no € limit).

Thebestmumalive

Try Stuart Collins in Swansea - they do longer European cover

cinereus

Got ADAC cover in the end. Didn't need it but was fully confident in them.

Thomas_Crown

GolfBravo wrote: »

Towing up to €200, so that would be the nearest garage. And if they can't fix it they then take the car home (and they call it "transportation" which has no € limit).

ADAC will repatriate a vehicle to the UK providing the cost does not exceed the value of the vehicle. ADAC decide the value of the vehicle using trade price guides.

mikey72

cinereus wrote: »

Got ADAC cover in the end. Didn't need it but was fully confident in them.

How did you manage it.
Was it by phone, email, fax?

Did you pay by credit card?

Any other tips on how to join, as they are being very helpful normally.

dacouch

mikey72 wrote: »

How did you manage it.
Was it by phone, email, fax?

Did you pay by credit card?

Any other tips on how to join, as they are being very helpful normally.

Not sure if they still do it, we used to place business through O'Girkes. They're offices are situated on / near UK Germany bases and most of the staff are army wives so speak English.

They're geared upto Insure UK armed forces in Germany so should be able to sort it out for you.

http://www.girke.com/Insurance/adac.php

client1_2

GolfBravo wrote: »

Google Translate is your friend.

Just copy and paste text in there, or enter the foreign website address and it translates it for you.

I would definately NOT rely on google translate to translate what is in reality a contract.