Ebay Item not Recieved by buyer Grrrrrr

competitivedad

Oliver14 wrote: »

Recorded is a waste of time it is not a tracked service doesn't guarantee delivery and frequently does not show delivered. The insurance is the same as for normal mail. It also puts customers off and encourages worse DSRs.

I would disagree about putting customers off and low DSRs - never been an issue IME

Crowqueen

Same here with no signature for RD, though SD is kept back at the PO.

It's a nuisance and inconvenient. If I buy something on eBay, I tend to avoid recorded delivery since it costs more and doesn't do anything for me.

I certainly have had no problems not using it, not that could have had other explanations (simple loss in post).

custardy

Gillste wrote: »

I have recently sold items on Ebay and i was contacted by a buyer stating the item which was a Genuine Barbour coat has not been recieved and a dispute was opened and still ongoing, I have proof of postage and also added extra terms to the listing due to previous designer items not being recieved. I stated in the listing that due to numerous parcels going missing that i would post first class with proof of postage but strongly advise to request recorded delivery at the end of the auction for a further cost of £1.00 but this service would only be added on request and if the buyer did not choose this option then i would not be held responsible for items not recieved and if the bidder/buyer was not happy with the terms they where asked not to bid. Can anyone tell me where i stand with this.

how did you wrap it.
nice and safe in brown paper?
As said,all that hyperbole is pointless

soolin

competitivedad wrote: »

I would disagree about putting customers off and low DSRs - never been an issue IME

I'll stick with being 95p cheaper than my competitors, that certainly doesn't hurt!