We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Ebay Item not Recieved by buyer Grrrrrr

2

Comments

  • pinkshoes
    pinkshoes Posts: 20,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Gillste wrote: »
    I stated in the listing that due to numerous parcels going missing that i would post first class with proof of postage but strongly advise to request recorded delivery at the end of the auction for a further cost of £1.00 but this service would only be added on request and if the buyer did not choose this option then i would not be held responsible for items not recieved and if the bidder/buyer was not happy with the terms they where asked not to bid. Can anyone tell me where i stand with this.


    If you put T&Cs in your listing like this, then you are setting yourself up for scammers.

    It is the SELLER, and the seller alone who is responsible for making sure the item arrives with the buyer in the condition it was sent.

    They buyer knows this, so you make it too easy for them to claim the item has not arrived.

    In future, any item over £40 needs to be sent SPECIAL delivery or courier with tracking, at your OWN cost.

    In this case, you can just refund the buyer and try and claim from Royal Mail.
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Wow. A £100+ Barbour coat sent first class? The mind boggles.

    That said OH won a Belstaff a few years ago at just a smidge over £100, never arrived and the seller had sent it first class as well. Felt sorry for him really, filled all the forms in for Royal Mail etc when they came but it never did turn up.
  • You will soon learn that sending anything of value on eBay needs to be sent recorded otherwise you are open for INR cases all day long. Doesn't matter what you say in your listing.
    Monthly goals
    *Keep fit, running every week* *Save £200 on business costs* *Beat the kids at COD* *Win 3 comps*
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    soolin wrote: »
    The Op stayed around long enough to read the earlier responses last night, then logged out without responding. I am not sure the replies were exactly what they had expected.
    People normally get annoyed when they don't hear what they want.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    You will soon learn that sending anything of value on eBay needs to be sent recorded otherwise you are open for INR cases all day long. Doesn't matter what you say in your listing.
    Recorded is a waste of time it is not a tracked service doesn't guarantee delivery and frequently does not show delivered. The insurance is the same as for normal mail. It also puts customers off and encourages worse DSRs.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You will soon learn that sending anything of value on eBay needs to be sent recorded

    I hope you learn that anything of value needs to be sent Special Delivery or via a courier with insurance.

    Only items £46 or under should be considered for Recorded Delivery.
  • Recorded is not a waste of time for ebay INR which is what we are discussing (courtesy of a 4 year eBay Gold Powerseller)
    Monthly goals
    *Keep fit, running every week* *Save £200 on business costs* *Beat the kids at COD* *Win 3 comps*
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Recorded is not a waste of time for ebay INR which is what we are discussing (courtesy of a 4 year eBay Gold Powerseller)

    Congratulations on your status. :cool:

    There are several regular posters on these boards that never sign for recorded. It isn't a recommended guaranteed way of ensuring you win a case, as it isn't reliable. BTW, the OP didn't use recorded delivery that I can see.

    If you are a power seller with any volume, you may feel something like RMT more suited. It is a real tracked service, unlike recorded delivery.
  • soolin
    soolin Posts: 74,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Recorded is not a waste of time for ebay INR which is what we are discussing (courtesy of a 4 year eBay Gold Powerseller)

    I am one of the many regulars here thAt never have to sign for. Recorded item, I got two yesterday left while I was at the sorting office dropping off my own mail.

    I would of course urge all of my competitors on eBay to spend the additional 95p per item as it certainly helps my sales!

    I am only a lowly bronze power seller though with TRS status
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • JethroUK
    JethroUK Posts: 1,959 Forumite
    Gillste wrote: »
    .... I stated in the listing that ... i would not be held responsible for items not recieved .... Can anyone tell me where i stand with this.



    Up !!!!!! creek

    You can no more waive responsibility for delivering than waive responsibility for describing it correctly
    When will the "Edit" and "Quote" button get fixed on the mobile web interface?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.