Boots Advantage Loyalty Points Discussion Area

cagsd

I never get any promotional emails or postal mailings from Boots, despite several times over updating my preferences on the account page to say that I want to receive them!! - am resigned to getting nothing off them now!

caelshorn

I went to the last "point bonanza" to finally replace my expensive treat (ELs advanced night repair), and after paying for it received a voucher for an additional 500pts on top of the 1200pts I could expect at their NEXT point bonanza. Store manager and website tell me it's on the 24th of November. No idea if it's the last one or why I got this voucher, but worth keeping an eye out for.

frivolous_fay

Meadows wrote: »

I contacted them and they said I had ticked the no mail (I wouldn't have done that) and since then I have had emails but no post.

I thought that might be the case... but two emails on separate emails have confirmed this isn't the cause.

I guess they just don't like me anymore because I like to buy phone credit with their double points vouchers and I don't go in unless they send me vouchers (or I want to buy something with my points... muhahahaha)

Perhaps they like me less now that I go in less because I don't get vouchers

Looks like O/H is getting signed up

paullondon_2

I notice now though the promo points vouchers state that these can not be used on mobile top ups?

keith99_2

missionman wrote: »

Hi, had the same understanding as you. It does say however, a TOTAL of 1000 points will be added for every £50 spent. Very misleading and go ahead with your complaint either by phone or letter. it's an 0845 number so will cost you unless you have a BT line with 0845and0870 included. Hope this helps !!

My OH had the same understanding, and she works for Boots!!
This has come up because a customer had a voucher in a mailing saying an Extra 350 points for a £40 spend. Well all she got was the 350 and a few more after spending over the £40. Needless to say, she wasnt happy and made a fuss but they were adamant that the 350 points covered the first £40.
My OH and some of her colleagues all thought, like most of us, that extra means just that but it seems that it was changed some time ago, but nobody knows when.
I would suggest that everyone reads the wording very carefully and make sure you get all you are entitled to, even if it means a phone call to HO.

Aesop

I agree, you now have to read the back of the coupons/vouchers to check T&C, as they are different on each one. Some allow use with other threshold coupons/vouchers but in doing so may cancel out the value of anything like 350 points for spending £40.

village_saver

Morning ladies - wonder if anyone can answer this -

I got 200 free points when I put my card in the machine instore -just for the hell of it I put it in again & again each time getting the free 200 points voucher....... here comes the tricky bit - gave the s.a. one of them which she added to my card -if I give over another one in a different branch will it be honoured or will I look a complete **** & be humiliated?

borderlakland

i had this voucher and printed 3 out :j, but even though they all scanned perfectly in 3 different transactions only 1 set of points got added, so i guess only 1 per card

SARAH570_2

Does anyone know when the next Boots points event will be, I have my eye on a pair of FitFlops and wanted to wait until the points event to buy them?

rinoa778

By points event do you mean double/triple or even 10 points per full pound spent?

from 26th May to 30th May 2011

http://www.boots.com/en/Collect-10-points-for-every-%C2%A31-spent-at-Boots-when-you-spend-%C2%A315-or-more_864370/?cm_re=c9094_rot1-_-information-_-10_points_pound&cm_sp=homepage-_-c9094-_-c9094_rot1

I might just top up my phone and have a browse.