False delivery claim

ali-t

I had a similar problem with yodel a few weeks ago after a parcel was noted on the website as delivered and a text to myself stating it was delivered but I didn't receive it.

The name that signed for it was mine and I submitted a query on their website but never heard anything back. 2 days after delivery my neighbour who works away a lot came round with the parcel.

There was no card put through my door to say where the parcel was and it had been signed for in my name.

Useless bunch of !!!!ers at yodel

POPPYOSCAR

What a surprise no delivery again today.

Flyboy152

George_Michael wrote: »

You only highlighted half a sentence, which totally changes what the OP actually wrote.


And as someone did sign the OP's name and it wasn't them, I can't think of any other scenario apart from the two mentioned above.

No it doesn't. The OP is accusing the courier of stealing their parcel with absolutely no evidence whatsoever. It could quite easily be the company's systems that are incorrect, a neighbour signed for it and still has it, or it has been delivered to the wrong address.

George_Michael

Flyboy152 wrote: »

No it doesn't. The OP is accusing the courier of stealing their parcel with absolutely no evidence whatsoever.

The OP clearly stated that they thought that the courier OR another person had signed for their package.
Why do you insist on twisting what people state on these boards or only quoting partial sentences?

Just in case you missed the 2 previous times.

So, either someone has fraudulently signed for and kept my parcel, or (I think, more likely) a driver has claimed to have delivered my parcel and fraudulently signed for it in my name.

If I was to state that I think that Flyboy152 is either a troll or they simply can't understand what someone has typed, I am not saying that you are a troll, simply that I think it is a possibility.

Flyboy152

George_Michael wrote: »

The OP clearly stated that they thought that the courier OR another person had signed for their package.
Why do you insist on twisting what people state on these boards or only quoting partial sentences?

Just in case you missed the 2 previous times.

You are of course ignoring the whole...

So, either someone has fraudulently signed for and kept my parcel, or (I think, more likely) a driver has claimed to have delivered my parcel and fraudulently signed for it in my name.

....bit!

mazza111

They think flyboy, it's not exactly an accusation.

When courier companies fail in their delivery they often won't speak to you with regards to it. So it's up to you to chase the company that it's been bought from.

I had the same thing happen with another courier at christmas, I live in a very long street, courier had dropped it off at # 170 or something like that, I live at a low number. So the poor dear that took the parcel in, had a good old walk to deliver my parcel. It was signed as my name according to the couriers website. Luckily this was an honest lady and took the time to deliver the parcel. Now when I order anything I either try to make sure it's delivered by RM or make a specific note on the account not to leave with neighbours or in a safe place (as we've had stuff delivered to the bin in the past). So far it's working. Had a delivery from Yodel this morning as expected.

George_Michael

You are of course ignoring the whole...

Wrong (again).
I'm not missing anything, which is why I cut and pasted the complete sentence that the OP wrote, unlike yourself who choses which particular parts of a sentence suit their argument and does a cut and paste, leaving important bits out.

The OP clearly gave 2 options as to what they think may have happened, and they also stated which of them in their opinion is more likely.

Despite what you keep stating, nowhere has the OP stated that the courier driver stole their package, simply that this is one option that may have happened.


Keep digging Flyboy.

Flyboy152

mazza111 wrote: »

They think flyboy, it's not exactly an accusation.

Well, I took it as a direct accusation. Perhaps the OP would like to elucidate further, by explaining what, "I think, more likely," means.

When courier companies fail in their delivery they often won't speak to you with regards to it. So it's up to you to chase the company that it's been bought from.

I had the same thing happen with another courier at christmas, I live in a very long street, courier had dropped it off at # 170 or something like that, I live at a low number. So the poor dear that took the parcel in, had a good old walk to deliver my parcel. It was signed as my name according to the couriers website. Luckily this was an honest lady and took the time to deliver the parcel. Now when I order anything I either try to make sure it's delivered by RM or make a specific note on the account not to leave with neighbours or in a safe place (as we've had stuff delivered to the bin in the past). So far it's working. Had a delivery from Yodel this morning as expected.

From what I understand, the machines they use don't have the option to change the signatory's name. So, no matter who signs for it, the tracking will always show the name of the original signatory.

Flyboy152

George_Michael wrote: »

Wrong (again).
I'm not missing anything, which is why I cut and pasted the complete sentence that the OP wrote, unlike yourself who choses which particular parts of a sentence suit their argument and does a cut and paste, leaving important bits out.

The OP clearly gave 2 options as to what they think may have happened, and they also stated which of them in their opinion is more likely.

Despite what you keep stating, nowhere has the OP stated that the courier driver stole their package, simply that this is one option that may have happened.


Keep digging Flyboy.

Do you actually read what you post?

mazza111

Flyboy152 wrote: »

Well, I took it as a direct accusation. Perhaps the OP would like to elucidate further, by explaining what, "I think, more likely," means.



From what I understand, the machines they use don't have the option to change the signatory's name. So, no matter who signs for it, the tracking will always show the name of the original signatory.

It's what the guy thinks not an accusation as such, but it can be a bit of a shock when you use the online tracking and see a squiggle next to your name. First thing that springs to mind is "FRAUD!"

I don't know which ones the couriers use, but RM are using antique ones and you can change the name on those.

IMHO they should only be delivered to the address which is on the parcel. Not someone a mile down the road. Which would mean more co operation from retailers by letting us know what day they intend to deliver. Then we can make arrangements. If you see what I mean. I've been home when they've left stuff in the bin.

Take today for example, yodel guy turns up, dd answers it, gives her a parcel, half way back to the car, he asks what name. She gave her own name, which is different to mine, can just imagine her trying to spell my name, never mind him :rotfl: Retailer said it should be signed for, but we didn't sign anything. I get off the phone to notice she hasn't given him the return parcel :mad: Was just about to call tesco when he came back to the door to get his return. Now if he had taken the time in the first place, this would probably not have happened, instead he was so desperate to get back to his car and get on the move again. Don't get me wrong, I'm all for them going as fast as they can, especially given the money that they are on. But do it right.