Help - QVC will not co-operate!

lawrenson

data1704 wrote: »

Hi meer53,
Looksguywalker is correct.
he used acetate sheets that had certified real signatures on, and then he could overlay on one's that he was authenticating.
Therefore he was able to see how close (or not) they were to the real thing.
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Hi,

this seems like a bit of a duff method to me.

Peoples signatures change all the time.

I also collect Terry Pratchett stuff, and HIS sig has changed a lot over the years (and not just recently when he became ill).

Cheers,
karen

data1704

lawrenson wrote: »

Hi,

this seems like a bit of a duff method to me.

Peoples signatures change all the time.

I also collect Terry Pratchett stuff, and HIS sig has changed a lot over the years (and not just recently when he became ill).

Cheers,
karen

Hi lawrenson,
It may seem a bit duff, but how else can anyone authenticate a celebrity's signature?
I suppose it's great if you've got provenace, like a photo showing the signing, but remember, some of the great signatures (Neil Armstrong for example. At a Bonhams auction in July 2009, Neil Armstrong’s signature on a bank cheque sold for $27,350) exchange for so much money between collectors, there's got to be some way of doing it.
I myself agree. My signature, probably like so many, has changed beyond recognition in say the last 20 years, I probably wouldn't recognise it.
But I guessing, and this is really only a guess, celebrities agents supply collectors with samples of the celebrity's signature every so often, so if it changes, a dealer has a comparison... But its a guess on my part.
Thanks for taking the time to read my post.

data1704

arcon5 wrote: »

Which case is that?



Due to the time passed it would be on you to prove they do not conform to contract - usually via an independent report. I'm not sure a potential buyer would be seen as 'independent'.

Maybe it would be worth sending them off to somebody else?

Hi arcon5,
Re. "Which case was that?"
I knew I'd seen something about my expert being used as a witness.
Albeit on his own website, but he says;
"We have given expert witness testimony for both trading standards and the Police, which is used in court against the many dealers who ‘pretend’ to be experts but are really just confidence tricksters out to take your money. And all of this can be checked with a few searches!"
You can find him via this link if you want to read more and anyone that maybe interested in what to look for;
http://www.autografica.co.uk/advice.php
Thanks

data1704

Just a quick update.
Nothing from QVC or their legal team as yet (no surprise there then), however a very nice lady at my local Trading Standards office has read the emails between my paralegal and the person dealing with this in QVC's legal department and has now emailed and written direct them, pointing out the key facts as she has gleaned from the emails and copy receipts that I have forwarded to her.
She's hasn't said anything specific to them in her letter, aside mentioning the 'alleged counterfeit autographs', but she has asked that they contact me with a view to resolving the matter by Monday the 23rd July 2012. And then goes on to say that an address can be provided or bank details for direct transfer.
I'm now hoping this will get things moving.
Fingers crossed!

data1704

A result... of sorts.
QVC have now sent me a cheque for the full amount that I originally paid + P&P, with the exception of one autograph that I didn't have a receipt for and my out of pocket expenses.
Some no doubt would say, you should be happy with that seeing as the original purchase was over 10 years ago, and some like myself, would say QVC have got off with selling alleged forged items and no recompense to me for loss of investment or loss of interest on the money I spent with them in the first place.
Either way, I personally would never buy anything from QVC again as their handling of this has been extremely poor, their customer services have been nil and I've had to threaten them all the way to get anything from them (which I'm assuming the letter/email from Trading Standards probably did the trick).
Many, many thanks to everyone who commented, gave advice or even read my posting.

piglet25

I'm glad you have had a result on this, its such a shame that you have had to wait so long and spend so much time and effort in doing so though.

TheHolly

Just read this thread and glad you got your money back.

I think it's terrible that somewhere like QVC would be selling forgeries! I'm surprised they didn't refund your money straight away to try and keep you quiet.

I dread to think how many other poor people are out there with forged autographs from QVC.

DCFC79

Glad to hear you got a refund of sorts,