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Care home claims ??????

13

Comments

  • sgtivypie
    sgtivypie Posts: 39 Forumite
    My Grandad is in a care home and we are using all his hard earned savings to pay for it. Many years ago he had a stroke and fell down stairs. Since then he has been unable to walk or look after himself and has suffered more strokes and has gradually got worse and now he is bed/chair ridden, has to have the care assistants do everything for him including toileting and feeding. Would this still count as personal care even though it's due to a medical cause (strokes)?
  • BethanyD
    BethanyD Posts: 111 Forumite
    This is the latest con by Claims Management Companies

    It is very easy to do it yourself and not give 30% away:-

    LETTER TO RELEVANT PCT

    Dear Sir/Madam,

    RE: Insert Patients name here.

    I am the family representative of the above patient/family in all matters regarding their claim for retrospective Continual Care Funding.



    I would like to request an assessment for the above patient from CARE START DATE to CARE END DATE.



    Please confirm by return.

    edster71 wrote: »
    Hello Folks!

    I've just seen a "PPI" styled TV advert alluding to reclaiming money from care-home fees...

    I'm just wondering if anyone knows anything about this?

    Advert suggests that claim can be made even if party in question
    has passed away.

    This is very interesting for my family, as my late grandfather
    paid out quite a lot of money over 2 and a half years.

    Perhaps the distinction is care home // nursing home....
    Is it due to nursing falling under NHS purse?

    Any info gratefully received..

    I have found the following website, but suspect that this will be a similar
    set-up to PPI - why pay commission when you can claim in person blah blah.. (also prefer to trust this website!)

    http://www.carehomeclaims.co.uk/
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sgtivypie wrote: »
    My Grandad is in a care home and we are using all his hard earned savings to pay for it. Many years ago he had a stroke and fell down stairs. Since then he has been unable to walk or look after himself and has suffered more strokes and has gradually got worse and now he is bed/chair ridden, has to have the care assistants do everything for him including toileting and feeding. Would this still count as personal care even though it's due to a medical cause (strokes)?

    Personal care - sorry.
    How he got where he is is irrelevant in the assessment.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • I hope all goes well for you, I know it's a bit cheeky but could you advise me the type of information required from the medical notes , cheers Jim


    To be honest, I don't know - I really struggled with it. I just quoted statements from the medical notes that seemed relevant. It was all quite upsetting to go through.

    My claim has now been passed on to a solicitors who have asked me to complete another form!

    One of the questions was when we think the care received was purely medical. Not knowing the law (I thought that was their job), I found it difficult to answer. I don't want to accuse the staff of carrying out reviews incorrectly, I have just been led into believing that there is a chance they have. I don't want to be the one deciding at what point he was ill enough to recieve full funding.

    In the end, I think I will just send the solicitors a full copy of the medical notes and let them earn their 25%!
  • my mum has Alzheimers and has been in a care home since Jan 2010. I applied to the Primary Care Trust in May 2010 to have here care funded but was declined as she did not score highly enough at that time. She has been self funded since July 2010 when I had to sell her house to fund her care. My family recently suggested I approach Care home claims to see if we could get anything back from what we had paid to date on mums care home costs and I had also already filled in their questionnaire. Care Home Claims are very helpful and said it would be worth persuing but they then sent the info to Keypoint Law, to date I have had problems with this company which I have still not resolved.

    They charge 25% + VAT of any care home costs they get back from the PCT. They also charge either equivalent of 4 weeks care home fees or 3 months care home fees if back costs are not awarded but ongoing the PCT will pay for continuing care costs.

    This is the unresolved area, I signed their first agreement which was for equivalent of 4 weeks care home costs but Keypoint law then said they had sent me the wrong one out and have now asked me to sign another agreement for 3 months care home fees.
    I also have other unanswered questions about this second agreement so at the moment I am waiting a reply from them to my email sent on 9th Aug and resent today.

    Has anyone else had problems dealing with Keypoint law?
    PS Care HOme claims did'nt handle this too well either as they sent out my info to two solicitors to handle Keypoint Law and Signey Law which lead to lots of confusion as well!
  • BethanyD
    BethanyD Posts: 111 Forumite
    Oh no - not the dreaded Signey Law.

    A simple search on here will tell you a lot about them - they were part of the Loancheck mess and I'm sure were part of an investigation by MSE.

    Stay well clear
    2626sparky wrote: »
    my mum has Alzheimers and has been in a care home since Jan 2010. I applied to the Primary Care Trust in May 2010 to have here care funded but was declined as she did not score highly enough at that time. She has been self funded since July 2010 when I had to sell her house to fund her care. My family recently suggested I approach Care home claims to see if we could get anything back from what we had paid to date on mums care home costs and I had also already filled in their questionnaire. Care Home Claims are very helpful and said it would be worth persuing but they then sent the info to Keypoint Law, to date I have had problems with this company which I have still not resolved.

    They charge 25% + VAT of any care home costs they get back from the PCT. They also charge either equivalent of 4 weeks care home fees or 3 months care home fees if back costs are not awarded but ongoing the PCT will pay for continuing care costs.

    This is the unresolved area, I signed their first agreement which was for equivalent of 4 weeks care home costs but Keypoint law then said they had sent me the wrong one out and have now asked me to sign another agreement for 3 months care home fees.
    I also have other unanswered questions about this second agreement so at the moment I am waiting a reply from them to my email sent on 9th Aug and resent today.

    Has anyone else had problems dealing with Keypoint law?
    PS Care HOme claims did'nt handle this too well either as they sent out my info to two solicitors to handle Keypoint Law and Signey Law which lead to lots of confusion as well!
  • could anyone update me on how to claim personally rather than by using the claims company. I'm having to start from scratch but was very sceptical about the tv ad method, plus I know time's running out to get it done. any advise much apreciated
  • I am wondering whether just approaching a solicitors direct would be a way of doing it in a less expensive way. Care Home Claims are clearly taking some of that 25% from each of the solicitors they pass it to, so maybe going direct you will be able to keep this portion of the costs. Might be worth a try.
  • the problem with approaching a solicitor direct is you will then have to pay their fees regardless of whether your claim is succesful. Whereas if you go via Care Home Claims, its no win no fee, hence their 25% + VAT charge.
  • could anyone update me on how to claim personally rather than by using the claims company. I'm having to start from scratch but was very sceptical about the tv ad method, plus I know time's running out to get it done. any advise much apreciated

    If your relative is still in a care home the first thing to do is to get onto your primary care trust and get an assessment.

    If they have Alzeihmers there is a lot of info on the Alzheimers website about this.
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