O2 unlimited data bolt on simplicity contract. Not so unlimited.

DUTR

dj_andy wrote: »

When I have broadband at home, I use my wifi on my phone so that it's on my local network, same as when I am at work.

Its fine if you don't take advantage of your phone's features, I don't normally go over 1GB in a month, but the time when I need to use this "unlimited" data because its "unlimited" its actually limited, contradicting the definition of the word "unlimited". This is because of my lack of fixed connection, my general usage is done on my phone until such time that I get a fixed connection (albeit to a very reduced degree because of the speed limitations more than anything).

Once I get my fixed line it will be back to 1GB or less, but still, they're not meeting the criteria of "Unlimited". And that's my point.

There has been debate in the past and the customer's interpretation of unlimited is different to the marketer's interpretation, typically unlimited means from the network you can access anytime as opposed to all you can download, yes they do traffic manage connections but then so do home BB setups.

dj_andy

DUTR wrote: »

There has been debate in the past and the customer's interpretation of unlimited is different to the marketer's interpretation, typically unlimited means from the network you can access anytime as opposed to all you can download, yes they do traffic manage connections but then so do home BB setups.

There's a difference between traffic shaping, and download limits.

They can shape me all they want as long as its not impeding on mine or anyone else's access to the point I can't even check out a video my friend posted on their facebook without waiting 2hrs for it to buffer, and they should make that clear "No restriction on the amount of data downloaded, but we will slow it down" rather than "Oh you're on unlimited data so we'll only let you download so much at full speed, and then reduce the speed to a point we're not providing you with a service, but technically we are because its 0.015kbps." and this is the massive legal loophole that needs closing, because they can argue its still unlimited, and they are still providing a service, but from a consumer point of view as someone trying to use it actually they're not.

23n1th

DUTR wrote: »

There has been debate in the past and the customer's interpretation of unlimited is different to the marketer's interpretation, typically unlimited means from the network you can access anytime as opposed to all you can download, yes they do traffic manage connections but then so do home BB setups.

The difference surely is this:

un·lim·it·ed
adjective
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional

By the very meaning of the word unlimited, these companies are simply lying.

DUTR

23n1th wrote: »

The difference surely is this:

un·lim·it·ed
adjective
1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional

By the very meaning of the word unlimited, these companies are simply lying.

I agree, I'm not defending the networks, just that I do recall a posting where the topic was raised to OFCOM who ruled in favour of the networks, which ultimately means we are stuck where we are

23n1th

DUTR wrote: »

I agree, I'm not defending the networks, just that I do recall a posting where the topic was raised to OFCOM who ruled in favour of the networks, which ultimately means we are stuck where we are

Must have got the wrong end of the stick.

These companies really annoy me with their fake download speeds and very limited "unlimited" usage used to con people into thinking they are getting some they are not.