computor wont recognise my router???

Figment

jewls wrote: »

hi

the computor is with vista it is a compaq but has a hewel packard label on aswell. its quite an up to date computor with a 5 in 1 reader and hdmi with a built in webcam. I have tried rebooting the modem, and would even like to try and restore it back to its factory condition as i have saved what i need of it.

if you are saying i need to change it to a less secure system wep? how i do this, also when i came back on my other laptop there was a message coming up that another computor was trying to access on this ip adress? never had that before

any help would be greatfully received
and many thanks for your replies

thankyou

jewls

Make and model of router?

jewls

hi this is the file hopes its ok

System Investigator by Olrik
Log Created On: 1024_17-06-2012
SINO Version: 3.1.0.0
Total RAM: 2813 MB | Free RAM: 1762 MB | Pagefile Size: 3113 MB
C: | 116498 MB out of 227604 MB Free | Local Fixed Disk
| 1844 MB out of 10866 MB Free | Local Fixed Disk
E: | None | CD-ROM Disc
<<<< Ipconfig >>>>
Windows IP Configuration
Host Name . . . . . . . . . . . . : neil-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : NVIDIA nForce 10/100/1000 Mbps Networking Controller
Physical Address. . . . . . . . . : 00-1F-16-E3-B6-06
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f56a:dd2b:e53d:cf05%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.8(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 June 2012 10:12:11
Lease Expires . . . . . . . . . . : 18 June 2012 10:23:26
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-26-5E-47-D2-0A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b0e7:200c:2793:71a4%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.20(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 17 June 2012 10:11:36
Lease Expires . . . . . . . . . . : 18 June 2012 10:11:37
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : isatap.Home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 12:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

---

End of File

---

jewls

Figment wrote: »

Make and model of router?

hi

it is a sagemcom with sky broadband

thanks

Toxteth_OGrady

The IPConfig shows the wifi is connecting to the router.

Run SINO again, this time checking just 'Ping' and post the report for that.

jewls

System Investigator by Olrik
Log Created On: 1042_17-06-2012
SINO Version: 3.1.0.0
Total RAM: 2813 MB | Free RAM: 1646 MB | Pagefile Size: 3113 MB
C: | 116428 MB out of 227604 MB Free | Local Fixed Disk
| 1844 MB out of 10866 MB Free | Local Fixed Disk
E: | None | CD-ROM Disc
<<<< Pinging >>>>
OpenDNS Domain Test
Pinging to www.opendns.com [67.215.92.210]:

Response - 202ms Response - 201ms Response - 187ms Response - 187ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 187ms - Maximum = 202ms
OpenDNS IP Test
Pinging to 208.69.38.150 [208.69.38.150]:

Response - 233ms Response - 201ms Response - 187ms Response - 187ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 187ms - Maximum = 233ms
Kaspersky Domain Test
Pinging to www.kaspersky.com [195.27.252.18]:

Response - 62ms Response - 62ms Response - 62ms Response - 62ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 62ms - Maximum = 62ms
Kaspersky IP Test
Pinging to 195.27.181.10 [195.27.181.10]:

Response - 61ms Response - 62ms Response - 62ms Response - 62ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 61ms - Maximum = 62ms
YouTube Domain Test
Pinging to www.youtube.com [173.194.41.168]:

Response - 46ms Response - 46ms Response - 46ms Response - 46ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 46ms - Maximum = 46ms
YouTube IP Test
Pinging to 66.102.9.136 [66.102.9.136]:

Response - None Response - None Response - None Response - None

Packets: Sent = 4, Received = 0, Lost = 4
Minimum = 0ms - Maximum = 0ms
localhost Test
Pinging to 127.0.0.1 [127.0.0.1]:

Response - 0ms Response - 0ms Response - 0ms Response - 0ms

Packets: Sent = 4, Received = 4, Lost = 0
Minimum = 0ms - Maximum = 0ms

---

End of File

---

Figment

jewls wrote: »

hi

it is a sagemcom with sky broadband

thanks

These are generic instructions as I am not familiar with that router and don't have time right now to find an online manual..


On the machine with an internet connection. open your internet browser and in the address bar type:

192.168.0.1 then press the Enter key.

Enter your router login details (usually found on the bottom of the router or a card supplied with it - note: this is NOT the security code you entered to connect to wifi)

Using the menus, find the section about Wireless Security. Then find Security Mode (usually a dropdown list, wording may be different) It's likely to be set to WPA2 - Personal. Change this to WEP and save the change.

Now on the problematic laptop try connecting wifi again. Check in Network and Sharing Center that it no longer says Unidentified Network.

Toxteth_OGrady

@jewls

Did you do the ping test with just the wifi? i.e. with the ethernet cable disconnected?

jewls

Toxteth_OGrady wrote: »

@jewls

Did you do the ping test with just the wifi? i.e. with the ethernet cable disconnected?

the earthnet cable was connected it wont do it without

thanks

Toxteth_OGrady

OK, follow Figment's advice.

-TangleFoot-

Figment wrote: »

I am not familiar with that router

If it's a Sagem F@ST 2504 the interface should look something like this. Instructions detailing how to change the wireless channel can be found here if they're needed.

There's also an unofficial forum.