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FREE or CHEAP Hotels from Easyjethotels.com - POST YOUR FINDS HERE

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  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    I put my claim in yesterday. Got REJECTED today.Even though its in the drop down box, even though the grey band clearly states the DD guarantee, they have rejected it on the grounds of "not being an easyjet destination"
    I have disputed this, provided evidence via screenshot. We will wait and see.
    I am quietly confident, when presented with the clear evidence, they will rethink and honour the claim
  • jmarko
    jmarko Posts: 4,137 Forumite
    Mortgage-free Glee!
    I put my claim in yesterday. Got REJECTED today.Even though its in the drop down box, even though the grey band clearly states the DD guarantee, they have rejected it on the grounds of "not being an easyjet destination"
    I have disputed this, provided evidence via screenshot. We will wait and see.
    I am quietly confident, when presented with the clear evidence, they will rethink and honour the claim

    :eek: where was it to?
    My signature has been removed by the authorities. If you have been affected by the issues raised in this signature, please contact the Action Line on 1-800-THEY-NICKED-MY-SIG.
  • GlennTheBaker
    GlennTheBaker Posts: 2,974 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    budgetflyer - where and when?
    This space has been intentionally left blank
  • manorman
    manorman Posts: 24 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    budgetflyer..Brussels?..cos its from outside UK? (i.e. Geneva)
  • budgetflyer
    budgetflyer Posts: 5,949 Forumite
    It was Dublin.
  • Spud_2
    Spud_2 Posts: 676 Forumite
    Spud wrote: »
    How long does it usually take for them to confirm the claim is valid? I submitted my claim Mon 18 March in the evening and still haven't heard from them. I got an initial acknowledgement email in French and that's it. Their T&C state 3 working days :mad:

    I have just emailed them again to chase up a response, but wondered what other people have experienced time wise?

    Exactly a week on and still no reply....I just don't get how people who've submitted a claim after me have already heard :confused: Their service is very inconsistent :rolleyes:
    Quidco ~ £3,718 | Greasypalm ~ £354 | Freefivers ~ £45 | Pigsback ~ £260 shopping vouchers + 15 CDs
    Total cashback / freebies / money-saving: 2006 ~ £3,961 | 2007 ~ 3,610 | 2008 ~ £4,159 | 2009 ~ £1,449

    MFD ~ [strike]Sep 2023[/strike] Oct 2010
  • immy
    immy Posts: 227 Forumite
    alchemista wrote: »
    I submitted my request on Saturday afternoon, received my initial "sent to head office" about 3 hours laters, then received my confirmation below today (2 days later). Good timing for me, guess I got lucky.

    which city and hotel did you choose?
  • jmarko
    jmarko Posts: 4,137 Forumite
    Mortgage-free Glee!
    It was Dublin.

    I can see them knocking that back cos of the ts&cs. Difficult one. Let us know how it goes...
    My signature has been removed by the authorities. If you have been affected by the issues raised in this signature, please contact the Action Line on 1-800-THEY-NICKED-MY-SIG.
  • jmarko
    jmarko Posts: 4,137 Forumite
    Mortgage-free Glee!
    Spud wrote: »
    Exactly a week on and still no reply....I just don't get how people who've submitted a claim after me have already heard :confused: Their service is very inconsistent :rolleyes:

    I'd email them and all innocently bring up their 3 working days ts and cs...
    My signature has been removed by the authorities. If you have been affected by the issues raised in this signature, please contact the Action Line on 1-800-THEY-NICKED-MY-SIG.
  • immy
    immy Posts: 227 Forumite
    phone them up, and ask on progress. and get them to speed the application up.
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