Undercharged - Can company claim the real price later?

wild666

As far as I am aware if you pay and leave the premises with the goods then they have accepted the sale of the goods at that price

McKneff

Have a look on the invoice, is there anywhere that says

E&OE (errors and ommisions excluded) if it's there then they can definitely chase you.

Morally, you should be volunteering to rectify the matter but......

aldredd

How did you pay?
Many years ago when I worked at a petrol station, if a customer gave the wrong pump number and under-paid, they would dig out their card details and charge the balance as a cardholder-not-present transaction.
Probably not legit, but not aware that anyone ever came back about it.
I assume they could do the same? (though guess CCV code required these days?)

System

if you're that worried cancel your card. That means if they discover the error and try to charge it they can't. Its probably not legal for them to charge your cards but I do know that companies are prepared to do that!

societys_child

IF they discover the error they could quite probably come after you but not sure about the legalities . .

antrobus

Fiercehairdo wrote: »

Well I went to the company to collect the item that had been on hold. I hadn't actually checked the price before hand. She quoted the amount (the wrong amount it turns out). I took her word it was correct. She gave me an invoice with the incorrect amount on. I paid (again unaware it was wrong). Got home and realised the error. ...

Supplier has invoiced the goods. You have taken possession of the goods and paid the invoice. Contract concluded. End of story.

Takeaway_Addict

if its B2B then it may pay to be honest if you deal with the regularly

MothballsWallet

Also, aren't B2B rights slightly different to the normal B2C (Business To Consumer) ones?

tattycath

So if they'd overcharged by £400 and you'd not noticed would you expect it to be ok then? You've got the goods and paid-contract fulfilled or would you want your £400 back?

aldredd

Of course, it could just be that they've reduced the price to help clear stock, and there is no error at all.
Been plenty of times I've picked up an item marked with one price, only for it to scan at a different one due to some reduction, or sale etc.


...which reminds me, when we got married last year (and on a pretty slender budget) the £80 shoes my (now) wife chose rang through at £20. The cashier queried it with her colleagues, but they let us have it. We couldn't believe out luck.