MSE News: Discounts bonus for Amex cardholders

hotwheels

Alisha2008 wrote: »

I've had the same problem since I changed my phone.. in my case is because of the phone, as I tried yesterday with my old one and I can load the offer, but on the new one I only see "Sync my card" (which I've done at least 6 times!!)

I've tried creating a different account, I've emailed them several times and nothing... I think the only solution is to cancel the card and get a new one.

i think your right.
i've got 10 amex cards 9 are ok, the other one has endless problems. i've unsynced and resynced it and still no joy and amex are not replying to my emails, so i guess they haven't a clue either.
i'm getting bored of ringing them up asking them to credit the cash back, as everytime i do this they think it's something i'm doing or done wrong and it's like pulling teeth.
so i'll do this i'll tell them i've lost the card so i get a new number and see if this helps.

Alisha2008

Let me know if that works!

ernie-money

Russinating wrote: »

Contact Amex via your online account or https://sync.americanexpress.com/foursquare/customerservice

If possible contact them via your online account as the card number is then provided straight away and the whole thing will be much quicker.

Thanks for link, I will try it. Can't contact them via online account unfortunately, as the card is issued by Lloyds, so my online account is with Lloyds. Tried ringing Amex previously, but they just referred me to Lloyds, who didn't have a clue what Foursquare even is. Hopefully this will work though!

xyz123

Alisha2008 wrote: »

I've had the same problem since I changed my phone.. in my case is because of the phone, as I tried yesterday with my old one and I can load the offer, but on the new one I only see "Sync my card" (which I've done at least 6 times!!)

I've tried creating a different account, I've emailed them several times and nothing... I think the only solution is to cancel the card and get a new one.

Hi i managed to get the card to work. what i realised the problem is that the foursquare account email was different to the one i was using on the phone for itunes account. it seems foursquare ignores the email address that you log in with and seems to rely on the itunes (or playstore) login! So make sure your card is synced to the same account as that of itunes or playstore on android. then try again! good luck.

fezzzer

Some of you refer to these emails coming through by email, is this the MSE weekly email, or another one?

Russinating

fezzzer wrote: »

Some of you refer to these emails coming through by email, is this the MSE weekly email, or another one?

I've signed up to get Amex marketing ones but never had any. There's an unofficial newsletter at https://www.creditsqueezy.com though

Alisha2008

xyz123 wrote: »

Hi i managed to get the card to work. what i realised the problem is that the foursquare account email was different to the one i was using on the phone for itunes account. it seems foursquare ignores the email address that you log in with and seems to rely on the itunes (or playstore) login! So make sure your card is synced to the same account as that of itunes or playstore on android. then try again! good luck.

many thanks but that's not my problem.. i don't use itunes (don't have an iphone), and my Foursquare email address is not my android/google one, and it was working perfectly on my old phone.

i did create a 2nd account with my android email address some weeks ago, but this didn't work either.

locarr

Does anyone know if these offers can be used online as well as instore? I want to buy a tablet from CPW and was hoping I can do it online cheers!:D

mihaid

Can somebody check the Shell T&C. Is it one offer per billing period? I can't access it again.

metaphase

All the 4sq offers are just once per offer, not per billing cycle - so you've used it you either need to use a separate card/4sq account or wait for them to announce more offers.