PCN leased car

ranger28_2

EHBA wrote: »

Ranger28 - three questions for clarification please. Sorry if the answers should be blindingly obvious.

1/ ref the letter you have just received, who sent it ?
2/ Whose solicitors have your details been passed on to ?
3/ To whom are you drafting the letter ?

One of the key issues is finding out how much the parties involved know about the PPC/lease car 'situation'.

Reading through the thread it would seem that none of the parties knows much at all. This would be par for the course.

Some of the statements in your draft are what I would consider to be contentious and confrontational and could cause others to try and disprove or react against them rather than encourage them to be 'onside' with your position.

Therefore a key element of your letter should be the education of the relevant party or parties, who don't know about PPC's etc.

Pls advise ref the questions and the letter can be fine tuned accordingly.

Here are the answers -

1. The letter was sent by the leasing company XXX.
2. Roxburghe debt collectors
3. The lease company XXX as they are deducting admin charges and may potentially deduct the charge from my salary..

Thanks for all your help.

Coupon-mad

You do need to copy in your company manager and HR and Union (if applicable) then, as the Lease Co probably cannot make deductions, only your HR can I think. So you need to educate your company as well.

I think earlier on I posted a link to another thread with an exchange of emails involving a female poster and her employer about a potential fake PCN. The tone in those emails was a bit more 'gentle' and friendly - which to protect your job may be best at first.

Assume neither your company nor the Lease Co understand this is a scam, you may well be explaining it to them for the first time. For years they may have been falling for anything that looks like a PCN and mentions one of their car reg numbers! So, softly softly point out they have zero liability and should just be ignoring such junk mail.

Your letter is a good one but maybe needs a final 'tone down'; look at it with fresh eyes and imagine the most horrible Manager is reading it - protect your back by being very careful and polite. And don't be caught out by a sudden phone call from HR or a Manager after they read it - as happened with MacBudman and the other poster - just be ready for them not to have understood it at first and still be using the 'f' word (fine).

If you discuss it on the phone, do not let them use words like 'fine' and 'penalty'. Put them right straight away, it's an unsolicited invoice dressed up to impersonate a PCN, that's all, and it's YOUR fake PCN, no-one else's!

P.S. I forgot to add the other important thing mentioned in MacBudman's thread!

Write immediately to Roxburghe, re their letter, saying it's been passed to you to deal with as the car is leased in your name, or you are 'responsible' for that car (don't say you were driving though). Ask a couple of questions such as 'what is this allegation all about? where did this happen?' and tell them to use your home address for all replies now because clearly it's nothing to do with a vehicle owner or keeper and to continue to write to them would be a breach of the BPA Code of Practice.

The reason being you should be doing all you can to deflect the letters to you in future. This takes the 'heat' off the Lease Company and you can immediately tell them and your employer that you have already written and provided your own address for future junk mail regarding this scam. Looks better for you that way and you can then carry on ignoring it.

EHBA

ranger28 wrote: »

Here are the answers -

1. The letter was sent by the leasing company XXX.
2. Roxburghe debt collectors
3. The lease company XXX as they are deducting admin charges and may potentially deduct the charge from my salary..

Thanks for all your help.

Couple more points for clarification:-

Do the leasing company have direct access to your bank account or a card to make an 'admin' deduction. If so, do they advise you in advance and have you at any time signed an agreement to authorise this ?
or
Do the leasing company advise your company that they will be charging them (your company) an admin deduction relating to an 'incident' realting to your lease vehicle. The lease company will expect to be paid by your company and they will expect your company, in turn, to deduct the amount from your salary.

In this case your company should then write to you asking you to authorise a £xx deduction in salary relating to an admin fee. As others have posted, your company could be on sticky ground if they deduct without authorisation.

How much, if anything, has been deducted/taken so far ? If nothing has been deducted or taken so far, have you been notified of amounts to be deducted or taken.

As Ranger works for a small retail company I'm just wondering if this is a typical company car leasing scheme or is it more akin to a car rental ?

ranger28_2

EHBA wrote: »

Couple more points for clarification:-

Do the leasing company have direct access to your bank account or a card to make an 'admin' deduction. If so, do they advise you in advance and have you at any time signed an agreement to authorise this ?
or
Do the leasing company advise your company that they will be charging them (your company) an admin deduction relating to an 'incident' realting to your lease vehicle. The lease company will expect to be paid by your company and they will expect your company, in turn, to deduct the amount from your salary.

In this case your company should then write to you asking you to authorise a £xx deduction in salary relating to an admin fee. As others have posted, your company could be on sticky ground if they deduct without authorisation.

How much, if anything, has been deducted/taken so far ? If nothing has been deducted or taken so far, have you been notified of amounts to be deducted or taken.

As Ranger works for a small retail company I'm just wondering if this is a typical company car leasing scheme or is it more akin to a car rental ?

The leasing company have no direct debits but my company deducts the charge each month from my pay.

The company hasn't written anything thus far..

Coupon-mad

You need to be proactive about this or it will be far too late.

ranger28_2

Coupon-mad wrote: »

You need to be proactive about this or it will be far too late.

Have written to the lease company and am about to write to the debt collector.

I am wondering though if I keep ignoring their future letters they'll harass the lease company and keep this going.

How long do the chain letters last and will they keep coming if I reply to them with my address and ask them to not write to the lease company?

Thanks so much for all the help with this.

Coupon-mad

I suggest you write to the debt collector once (no real signature, just a squiggle and a mis-spelt surname, but give your real address) and say the Lease company have passed it to you to deal with as the car is leased in your name, or you are 'responsible' for that car.

To comply with the BPA Code of Practice they should not write to the Lease company again.

The chain letters are shown in the thread currently third from the top of the parking forum; they arrive about once every 6 weeks or so and are very easy to ignore once they are coming to you.

The thread is called 'PPC letters & threats', and as well as a Watchdog clip, it shows you how many letters to expect so you can more or less work out how many months this rubbish junk mail will arrive. It's easy once it's coming to you.