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lloyds tsb mobile phone insurance

aliavavodka
aliavavodka Posts: 113 Forumite
Hello, after a bit of advice.
lost my iphone 3g 16GB, insured with lloyds tsb, so put a claim in.
3 weeks later they have taken my £100 excess payment, and have just told me they have non in stock and offered me £200. Now i refused this, and was told that they cannot guarantee i`d get £200 the next time i rang as it depends on the market price on the day.
Obviously its an old phone, but i cannot replace it for £100 (remember the other £100 i paid them for excess payment).
i was hoping for a replacement.

Any advice?



Alison
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