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lloyds tsb mobile phone insurance
aliavavodka
Posts: 113 Forumite
in Mobiles
Hello, after a bit of advice.
lost my iphone 3g 16GB, insured with lloyds tsb, so put a claim in.
3 weeks later they have taken my £100 excess payment, and have just told me they have non in stock and offered me £200. Now i refused this, and was told that they cannot guarantee i`d get £200 the next time i rang as it depends on the market price on the day.
Obviously its an old phone, but i cannot replace it for £100 (remember the other £100 i paid them for excess payment).
i was hoping for a replacement.
Any advice?
Alison
lost my iphone 3g 16GB, insured with lloyds tsb, so put a claim in.
3 weeks later they have taken my £100 excess payment, and have just told me they have non in stock and offered me £200. Now i refused this, and was told that they cannot guarantee i`d get £200 the next time i rang as it depends on the market price on the day.
Obviously its an old phone, but i cannot replace it for £100 (remember the other £100 i paid them for excess payment).
i was hoping for a replacement.
Any advice?
Alison
0
Comments
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Well thinking about it. 100 excess + £200 = around 300 which is more than the value of an iPhone 3G.0
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they offered me £200, they have already taken the £100 excess, so i`d only gain £100 towards the phone.
Ali0 -
Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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aliavavodka wrote: »they offered me £200, they have already taken the £100 excess, so i`d only gain £100 towards the phone.
Ali
Thats not the point...The excess is you paying part towards it basically.0 -
reclusive46 wrote: »Thats not the point...The excess is you paying part towards it basically.
so i only have £200 not £300.
Ali0 -
thank you for taking the time to look for these for me, but i`m not sure about buying a mobile off ebay, would prefer a shop.
Ali0 -
Is it worth my waiting a few days, just to see if my insurers get an iphone in stock?
Ali0 -
this is quite worrying for me I have just had mine stolen and put a claim in. I was quite shocked when they told me they could replace it with a refurb! where r you at with this at the moment?HOW MUCH ?0
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Was you phone brand new when it was lost? I suspect it was used so a refurbished unit is a fair replacement. Thats the way most insurance works.0
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