Problems with Java - cannot log into Northern Bank

Jo4

I was attempting to log into Northern bank ebanking but it states Java is not on this laptop however when I look at the programs on this laptop it states that Java is on this laptop.

Can anyone tell me what I am doing wrong because you need Java to log into a Northern account and Java will not load?

debitcardmayhem

Which browser are you using? You may be not allowing Javascript - not to be confused with Java

Figment

Maybe javascript isn't installed for the browser you're using.

Have you used this laptop to Log into Northern Bank before, using the same browser?

Jo4

debitcardmayhem wrote: »

Which browser are you using? You may be not allowing Javascript - not to be confused with Java

Internet Explorer 9. How do you allow Javascript?

Jo4

Figment wrote: »

Maybe javascript isn't installed for the browser you're using.

Have you used this laptop to Log into Northern Bank before, using the same browser?

Not as far as I remember.

debitcardmayhem

http://support.microsoft.com/gp/howtoscript tells you how

Jo4

debitcardmayhem wrote: »

http://support.microsoft.com/gp/howtoscript tells you how

Javascript is allowed.

Jo4

I keep getting the following message "The page you are viewing uses Java. More information on Java support is availablefrom the Microsoft website." Northern Bank allows you to "Check your computer" and when it does I get the following message "
JavaXNo JavaPlease go to log-on for eBanking, where we can guide you on installing Java". Yet I have followed their instructions and Java is installed.

Can anyone please tell me what I am doing wrong?

waddler_8

Jo4 wrote: »

Internet Explorer 9.

64bit or 32bit?

If 32bit, make sure you have you have the 32bit version of Java installed.

If 64bit, make sure you have the 64bit version of Java installed.

http://www.java.com/en/download/faq/java_win64bit.xml

waddler_8

You can also verify your java install here;

http://www.java.com/verify/

Jo4

waddler_8 wrote: »

64bit or 32bit?

If 32bit, make sure you have you have the 32bit version of Java installed.

If 64bit, make sure you have the 64bit version of Java installed.

http://www.java.com/en/download/faq/java_win64bit.xml

32bit. Have the 32bit Java installed.