cancelling DFS sofa order

meethachandran

I have orderd a sofa at dfs on 30th April and its due to delever end of july.

i ordered because i was buying a house, now the sale is pulled by the vender. the dfs said i cant cancel the order.

any one had similar issues?

abaxas

You have no right to cancel. There is no issue at all.

G_M

You bought something.

You paid.

They will deliver.

Simple.

The lesson here is never to take action (give notice on your rented property; buy new furniture; etc) before Exchanging Contracts.

meethachandran

i dodnt know what should i do with the sofa, i am rented in a shared room with a room mate

the house i was trying to buy, i found it after 7 months of search,

immoral_angeluk

Put it into storage? Sell it on and accept a loss? Ask a friend/family if they'll keep it for you?

19lottie82

Your problem has nothing to do with them, or your order I'm afraid. You signed a leagally binding contract and have no right to cancel it.

Perhaps you can appeal to their better nature and see if they will issue a credit note, but if the sofas are made to order, it could be too late.

G_M

meethachandran wrote: »

i dodnt know what should i do with the sofa, i am rented in a shared room with a room mate

the house i was trying to buy, i found it after 7 months of search,

Ah well that makes all the difference. In that case obviously you can cancel the order.....

I'm afraid you went out and spent money on something before knowing if you would need it or have anywhere to put it.

Now you don't need it or have anywhere to put it.

So sell it? Post a picture here. If it's a nice one, I'll give you £50.

missile

You would have to pay me to accept a DFS sofa.

tbs624

OP - presumably you checked out the Ts and Cs on the DFS website:

Cancellation policy

Distance selling regulations only apply to your order if the goods have not been custom made to your specification or if you have not examined the product in one of our showrooms. If the Distance Selling Regulations do apply you can cancel your furniture by notifying us, in writing, before delivery or within 7 working days beginning with the day after the date of delivery.

meethachandran

i went to the store and ordered,

tbs624

In which case, look back at post 5.