Pigsback - Free Gifts for Clicks - Newbies Please Read the First Post!!

bones61

hi lucyc55, nice job.
you could add a note as to why people need to take a screen shot, especially the way tracking is going for some members.

lozzer90

it looks great Lucy55

Angel_Eyes

I think lucyc55's idea of a FAQ page is a really good idea and am happy to support her in this. It would be beneficial to newbies and oldies. Ok, not everyone will use it but I'm sure the majority will find it helpful for reference and it will make the thread less cluttered. Can't hurt to give it a go. Thanks Lucy for all your hard work.

lucyc55

Just wanted to say thanks for all the support. I'm glad it will be helpful to some people. I'll keep editing / updating it as people make suggestions / ask questions. I'm always open to suggestions to new things to add so just let me know.

Ragtimeplayer

As a newbie to Pigsback, that is a very helpful and informative post Lucy, well done :T

now_a_mum&skint

Really like the post Lucy hun xx Good on ya girlie xx

countingthepennys

lucyc55 wrote: »

Hi again,

After I suggested putting together a FAQ's section for the first page the responce seemed quite positive, so this is what I've got so far. Any thoughts, suggestions and ideas are more than welcome. Once you've let me know what you all think, I'll edit it again, and if you all like it, maybe someone could stick it at the top of Page 1.

Hope it's helpful

Lucy





General Questions

How do I contact Pigsback?
Email address; postmaster@pigsback.com
Email queries should be answered within 1 working day.

Phone Number: 0207 170 4010

How long does it usually take to receive points?
It depends on the retailer / sign up offer. It can be anywhere from 24 hours to a month. If you go to the retailer / sign up page on Pigsback there should be a list of Terms and Conditions at the bottom, which will tell you how long it will take for your Piggy Points to be credited. Also, when it states 14 day, for example, in the Term and Conditions, that normally mean 14 working days.

Is it possible to open more than one account per address?
Yes, everyone in a household can have their own Pigsback account as long as they have their own email address, mobile phone number and are over 15, but you can’t / shouldn’t open more than one account per person.

I can’t log in to Pigsback. What should I do?
If more than one person in your house uses Pigsback the first thing to do is to clear your cookies then try logging in again and see if it works.
If you are still not able to log in, Pigsback may have suspended your accounts. They do this if they think one person has multiple accounts. To get your account, and any others in your household reinstated you need to contact Pigsback, and they will ask for proof of ID of everyone in the household who has an account.

How do I take a screenshot?
1. Press the Print Screen key on your keyboard. It may be labelled [PrtScn].
2. Open an image editing program, such as Microsoft Paint.
3. Go to the Edit menu and choose Paste.
4. If prompted to enlarge the image, choose Yes.
5. Go to the File Menu and choose Save As.
6. Navigate to the folder where you want to save the image.
7. Type a file name for the image.
8. Select a file type.
9. Click the Save button.

Why should I take screen shots?
Sometimes Pigsback fail to credit Piggy Points that are due, either for a sign up or for a shop and earn transaction. If this happens Pigsback will normally manually adjust the points for you so you don't lose out, but they will ask for proof that you signed up / followed the Pigsback link / completed the transaction. It is therefore worthwhile taking screenshots of all the transactions you make on Pigsback, as well as keeping the relevant emails, until your Piggy Points have been credited so that you will have further proof to send to Pigsback if there is any dispute regarding your transaction.


Clickthroughs / CT’s

What is a clickthrough?
It’s an advert on your homepage with a purple border saying 10 points, which you get straight away by clicking on it.

A clickthrough looks like this;

XXX

When do new clickthroughs appear?
Clickthroughs appear every Monday, or Tuesday it’s a Bank Holiday.

Why am I not getting any clickthroughs?
The first thing to do is to check that all your categories of interest are ticked – do this by going to ‘My Account’, then to ‘My Categories of Interest’.
Also the number of clickthrough does seem to go up and down on a weekly basis. Finally, the longer you have been a member, the less likely it is that you will be getting lots of clickthroughs.

Shop and Earn

Most common shop and earn pages;
Tesco: http://www.pigsback.com/offers/575248361/default.asp
Boots: http://www.pigsback.com/offers/317161202/default.asp
Marks and Spencer’s: http://www.pigsback.com/offers/976970851/default.asp

If I order something from Tesco through Pigsback, will I still get club card points?
Yes, you will still get your club card points.

Do any of the retailers on Pigsback accept Paypal?
Boots now accepts Paypal.

Does my Tesco’s email address need to be same as my Pigsback email address?
Yes.

Validation Codes / Mobile Phone

Why are they asking for my mobile phone number?
Pigsback only ask for your mobile number the first time you order a reward.
It is to try and ensure that people do not open more than one Pigsback account.

What should I do if I don’t have a mobile phone?
The best thing to do is to email Pigsback and explain the situation. They are normally very understand and should resolve the problem for you.
Another option is to ask a friend / relative etc. if you could have the validation code sent to their mobile. Be aware that this will not work if that person is already a member of Pigsback and has used the same phone number to validate their own account. Also, be aware that if you then refer this person to Pigsback, they will then not be able to use their own phone number to validate their own account as you will have already used it.

Refer a Friend

How do you refer a friend?
On the home page at the bottom right corner is an Invite your friends section. Click on the link, then enter the names and email addresses of your friends.
Once you’ve referred a friend, try and make sure they click on the Click here to Register >>" button at the bottom of their email. If they don’t, there’s a good chance the referral won’t be tracked, and you won’t get the referral points.

Once I’ve referred a friend, how long does it take for my points to be added?
Your points should be added the day after your friend claims their first reward. BE WARNED, lots of people have had problems getting their referral points credited from Pigsback. Make sure your friend clicks on the right link in the email.

Rewards / Vouchers

How do I order a voucher?
1. Sign into Pigsback and go to ‘Rewards’
2. Select the reward you want to order then click ‘Select Items’
3. Click ‘View: My Selections’
4. If this is your first reward, enter your Mobile Number and then your Validation Code
5. Click ‘Order Selected Items’

Can you save your points up to £100, for example, or do you have to cash them every time you get £10?
You can save them up but only for 12 months as the points expire after that if you haven’t used them. However, you also run the risk of Pigsback putting up the number of points needed to claim a voucher, some vouchers used to be 1150 points instead of 1000.

How long does it take for vouchers to arrive?
Vouchers should arrive within 14 days.
Electronic vouchers for CD-Wow; you should receive an e-mail within 3 days telling you your voucher is available. The best thing to do is to sign onto your pigsback account, click on rewards, then choose "Collect Rewards" from the left hand side - you should find the code for their voucher there.

Where can I use the Theatre vouchers?
There is a list of participating theatres on the following website;
http://www.theatretokens.com/
They can also be used as part payment for theatre breaks with Superbreak.
You can also exchange Theatre Tokens for tickets for London theatres at the tickets ticket booths in either Leicester Square or Canary Wharf

Can you use Boots vouchers to top-up mobile phones?
Yes, you can top up mobile phones using vouchers.

Can you use more than one voucher per transaction?
Yes. You can use as many vouchers as you want per transaction.

Do you get change from vouchers?
Most places will put any change you are due onto a gift card for you to spend the next time you shop there. The only ones that do not give change are Leisure vouchers. John Lewis generally gives you cash rather than vouchers/gift card as change.

Where’s my €2 Rehab Bingo voucher?
If you use your Piggy points for a Rehab Bingo voucher, the amount will be credited straight to your Rehab Bingo account.

What’s happening with Leisure Vouchers? I’ve heard they are being stopped.
Please note that Leisure Vouchers are scaling down their operation and Leisure Vouchers will no longer be available to buy from April 30th 2007. This does not affect where you can spend the vouchers and all Leisure Vouchers purchased now or in the past can still be spent in the same way as usual.
http://www.leisurevouchers.co.uk/

What’s the website address for red letter days which you can use leisure vouchers to pay for?
http://www.redletterdays.co.uk/Home

How do I use Travel Inn vouchers?
Travel Inn vouchers can be used the same as cash; you just present them over when it’s time to pay.

I have some Leisure Vouchers am I able to use these to order wine with Laithwaites?
Yes. Leisure vouchers are a cash payment vouchers so we ask that you send us your order by post enclosing the vouchers. Please contact us to receive a catalogue and order form.

Jackpots

Why can’t I place a bet on the jackpot?
You have to have been a member for at least 10 days, and you also need to have claimed your first reward in order to bet on the Pigsback jackpots.

Reviews / Tips

Why hasn’t my review / tip been published?
There seems to be no logic to the way Pigsback selected reviews or tips. There doesn't to appear to be any schedule for when they update them either. Some people get lucky and some don’t unfortunately.

This should be post of the month very helpfulI got my first voucher today yay!

lucyc55

Quick question ppl. I want to put a picture of a clickthrough into the post, but am not quite sure how to put a picture into the post. Any advice greatly appreciated.

Gemma84_3

I refered my bf about 10 days ago and i ordered a stress piggy from his account. Will i get 500 points? And i know its been said they get credited the next day, does that count for saturdays too?

now_a_mum&skint

jockettuk wrote: »

oh nice new avatar

You inspired me to change my avatar, yours is cool, (sorry to be off topic folks) I loved Betty Boop when I was wee and the Marilyn pose.....well, she was a legend.........so, perfect avatar for me. I come on here to catch up and unwind, I reckoned that as Im feeling particularly stressed at work at the moment, Id get rid of the nurse avatar to forget that Im a nurse for a while.....which is a first for me as I love my job, but changes to policies, management, conditions of service and wage structure recently, im a bit sickened and have been failed by my management and errors made in my salary. Any other NHS pigsbackers out there feeling the same way? My new wage banding has been taken off of me!!!! SCANDAL :mad: :eek: