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Vodaphone contract cancellation dispute

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Comments

  • WombleSW20_2
    WombleSW20_2 Posts: 118 Forumite
    Heidi

    Rather than spending time on the e-mail, why don't you just call? I have asked you explain why my statements and all communication ceased from the point at which I cancelled even though you continued to collect payments.

    To quote your friends from BT "It's good to talk"!
  • WombleSW20_2
    WombleSW20_2 Posts: 118 Forumite
    I got a call from the Voadaphone team and got a positive resolution here - so thanks to all of you who contributed here.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi WombleSW20,

    I am really pleased we managed to come to a suitable resolution.

    If you ever need any further help, you are more than welcome to get back in touch.

    Many thanks for posting an update. :)

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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