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just booked 2 day trips to use as one return

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Comments

  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    If 'Janet' is the lady (I use the word loosely) I encountered after I had done what the OP suggested then I 'wouldn't go there!'.
    Around 10 of us (10 cars) were on our way back from le Mans last year and I had, stupidly, tried the same trick. The other 9 cars were waved on however I was singled out (much to the amusement of the others) and sent back to the booking office with credit card in hand. Ended up that I paid much more due to the 'late' booking.
  • dj_ad1200
    dj_ad1200 Posts: 27 Forumite
    Right I now have an update

    I rang up to change and amend the bookings as I now diddnt want to take the chance
    the lady on the phone said that I diddnt have to FOR A THIRD TIME

    anyway I either wanted an email to confirm this or I was going to pay the extra for the amendment, i just diddnt want to take the chance

    on the emails I received from dfds one of their employees slipped up and offered me a refund by accident ........... so i used this against them

    I have just received a FULL refund for the TWO bookings and was told to rebook what I wanted with no administration charges at all

    id like to say that I have gotten off very lightly and it could have been a costly mistake

    in future I will read past experiences first

    thanks for all the warnings that you have all given me as if I had not been given them I could have been swimming the channel back !!

    thank you again

    Adam
  • Discodave
    Discodave Posts: 617 Forumite
    the time and effort its taken you to sort this out you might as well have just booked the normal return crossing in the first place

    Out of interest, how much WAS it you were saving
  • BusinessStudent
    BusinessStudent Posts: 3,679 Forumite
    dj_ad1200 wrote: »
    Right I now have an update

    I rang up to change and amend the bookings as I now diddnt want to take the chance
    the lady on the phone said that I diddnt have to FOR A THIRD TIME

    anyway I either wanted an email to confirm this or I was going to pay the extra for the amendment, i just diddnt want to take the chance

    on the emails I received from dfds one of their employees slipped up and offered me a refund by accident ........... so i used this against them

    I have just received a FULL refund for the TWO bookings and was told to rebook what I wanted with no administration charges at all

    id like to say that I have gotten off very lightly and it could have been a costly mistake

    in future I will read past experiences first

    thanks for all the warnings that you have all given me as if I had not been given them I could have been swimming the channel back !!

    thank you again

    Adam

    Did Janet issue the refund or was it someone else?
This discussion has been closed.
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