just booked 2 day trips to use as one return

dj_ad1200

So what do you think photome.

Will I be ok or have to swim the channel

I've been reassured by 2 dfds staff on 2 separate occasions but no-one here has ever been this moneysavingly cheeky AND successful regarding dfds

hartcjhart

i would ring 'janet' again and get her to email you that it will be ok,then you can print it off and take it with you just in case

Quentin

dj_ad1200 wrote: »

....I have read the ts&cs and cant find anything that says I cant do this...... after all ....... i have paid for them.........

You missed this bit:

10. NO SHOW / LATE ARRIVAL

Check-in desks will close one hour before the departure of the Ship in the Irish Sea and 45 minutes before departure of the Ship in the cross Channel route. Passengers who arrive after this time may not be permitted to board the Ship and may forfeit their ticket and may not be entitled to any refund or free transfer.

Doubt if "janet" can change this!!

dj_ad1200

The email thing sounds like a plan

I'll get an email typed out to customer services right away

mgdavid

by the sound of your luck you'll probably persuade Janet to go with you:drool:

dj_ad1200

Hey then maybe I'll get staff discount on my next crossing

Anyway email is sent. Awaiting reply. I will post it when it arrives
Hopefully im going for a third agreement to do this and it will be in un-arguable printable writing :-P

dj_ad1200

Got an email saying no chance. Can't do that at norfolkline so I've just rang up to change and amend the bookings and they have told me for a third time that it is perfectly fine to do this !!!

Never ever going to attempt to pull this stunt again

Quentin

Never trust the word of a call centre "agent".

Always get anything like this confirmed to you in writing!

joess

dj_ad1200 wrote: »

Got an email saying no chance. Can't do that at norfolkline so I've just rang up to change and amend the bookings and they have told me for a third time that it is perfectly fine to do this !!!

Never ever going to attempt to pull this stunt again

I still reckon when you check in for the return leg of the journey you'll be stuck - doesn't matter what 'Janet' said, rules are rules....

BusinessStudent

mgdavid wrote: »

by the sound of your luck you'll probably persuade Janet to go with you:drool:

I agree. Why not ask Janet to go with you?