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Try o2 For A Good Deal On Braodband
VJB1945
Posts: 1 Newbie
Hi
Having read some of the posts in this forum I'm surprised how many people are getting ripped off by some ISP's.
Four years ago I signed up with O2. As I was an O2 Pay as You Go mobile phone user I was able to get a discount. The monthly cost with this discount was £6.50 paid by DD, instead of the normal £12.50. To keep the monthly discount all I had to do was to top up my mobile with £10.00 every THREE months. Now this deal was for a max line speed of 8Mb with UNLIMITED downloads. At the time this was a good deal in comparison to other ISP's. This was for a one year contract, no connection fee and a free wireless router.
The day O2 took over my line from BT Wholesale my speed increased from a poor 2Mb to 4.5Mb.
Over the course of time since then I have never had to phone O2 with complaints about the speed of my connection or it dropping out.
About a year ago they hiked the price from £6.50 to £9.50 unfortunately an increase of £3.00. But it was still a good deal even then at that time so I stayed with o2.
Yesterday I spotted via one of those damn pop up ads on a web page that O2 were offering broadband at £6.25 per month. So I phoned them on the free 0800 number and had a chat with an Englishman (well he was Scotch actually, but that's near enough language wise for me to just about be able to understand him, without having to ask for to many repeats).
Anyway the outcome was as follows:
1 year contract, after that first year 30 days notice to cancel, up to date free wireless modem, UNLIMITED Downloads, Max speed of 16Mb (depending on distance from exchange mine being 2.75 kms, hence the real speed of 4.5Mb approx.), NO administration or setup costs. AND BEST OF ALL THE PRICE PER MONTH OF £6.25 !!!!!. The package o2 call The All Rounder. They do a bit of traffic management on the line, but only aimed at the Peer To Peer Users (P2P). Having said that I have not noticed a drop in the normal speeds for P2P even in their so called busy periods when its supposed to be cut back.
Topping up the pay as you go mobile with £10.00 every three months still applies to get this price, but if you a contract mobile user with them then that wont apply.
Use samknows.com to see if o2 are in your local telephone exchange as a LLU and give it a try.
They will try to sell you a home telephone bundle to go with it, but unfortunately they could not beat hivetelecom.com with their home phone package.
For less than ten minutes on a free telephone call I saved myself £39.00 per year.
Unfortunately they are not currently doing the FTTC (supperfast broadband) service yet, but are thinking about it.
The thought did occur to me to try for a refund on what I had been overpaying for the last year or so, but I did not push my luck.
VJB
Having read some of the posts in this forum I'm surprised how many people are getting ripped off by some ISP's.
Four years ago I signed up with O2. As I was an O2 Pay as You Go mobile phone user I was able to get a discount. The monthly cost with this discount was £6.50 paid by DD, instead of the normal £12.50. To keep the monthly discount all I had to do was to top up my mobile with £10.00 every THREE months. Now this deal was for a max line speed of 8Mb with UNLIMITED downloads. At the time this was a good deal in comparison to other ISP's. This was for a one year contract, no connection fee and a free wireless router.
The day O2 took over my line from BT Wholesale my speed increased from a poor 2Mb to 4.5Mb.
Over the course of time since then I have never had to phone O2 with complaints about the speed of my connection or it dropping out.
About a year ago they hiked the price from £6.50 to £9.50 unfortunately an increase of £3.00. But it was still a good deal even then at that time so I stayed with o2.
Yesterday I spotted via one of those damn pop up ads on a web page that O2 were offering broadband at £6.25 per month. So I phoned them on the free 0800 number and had a chat with an Englishman (well he was Scotch actually, but that's near enough language wise for me to just about be able to understand him, without having to ask for to many repeats).
Anyway the outcome was as follows:
1 year contract, after that first year 30 days notice to cancel, up to date free wireless modem, UNLIMITED Downloads, Max speed of 16Mb (depending on distance from exchange mine being 2.75 kms, hence the real speed of 4.5Mb approx.), NO administration or setup costs. AND BEST OF ALL THE PRICE PER MONTH OF £6.25 !!!!!. The package o2 call The All Rounder. They do a bit of traffic management on the line, but only aimed at the Peer To Peer Users (P2P). Having said that I have not noticed a drop in the normal speeds for P2P even in their so called busy periods when its supposed to be cut back.
Topping up the pay as you go mobile with £10.00 every three months still applies to get this price, but if you a contract mobile user with them then that wont apply.
Use samknows.com to see if o2 are in your local telephone exchange as a LLU and give it a try.
They will try to sell you a home telephone bundle to go with it, but unfortunately they could not beat hivetelecom.com with their home phone package.
For less than ten minutes on a free telephone call I saved myself £39.00 per year.
Unfortunately they are not currently doing the FTTC (supperfast broadband) service yet, but are thinking about it.
The thought did occur to me to try for a refund on what I had been overpaying for the last year or so, but I did not push my luck.
VJB
0
Comments
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you do know that the speed wont go above 8mbDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
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that hive telecom aint cheap - their broadband is over £28 for 40GB usage LOLSO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe
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Yesterday I spotted via one of those damn pop up ads on a web page that O2 were offering broadband at £6.25 per month.
Firstly welcome to the forum.
Here it is http://www.o2.co.uk/broadband/12-months-half-price
I was with O2 for over two years when it was pretty good. Certainly the last 14 months they bent over backwards offering new contracts to unwitting customers. Meaning getting people like myself off the old packages. Thats where the problem lies, new packs no where near as good as the old and one of two reasons people have flocked elsewhere in droves.
For the reference my speed went up on ADSL max from sub 1 meg to 1.7meg at best, assuming i had a connection. Suffered dropouts measured by the hundred a day then at liberty of quicker connections taking priority.
Customer Service is superb whether by phone/s, email or chat, BT take note. MAC given within 1 minute of asking!
Its unfortunate for such a good ISP they have been too slow to react to changes. FTTC maybe next year? bare in mind people flocked last year, so did i.0 -
Why did you leave the legacy package? ahh I see short term gain, another one bites the dust
'Just think for a moment what a prospect that is. A single market without barriers visible or invisible giving you direct and unhindered access to the purchasing power of over 300 million of the worlds wealthiest and most prosperous people' Margaret Thatcher0 -
Anyone know if they'll better that deal, for existing customers?0
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Sorry to burst your bubble mate
But i'm on the old Standard package which is miles better than the new all rounder package and all i'm paying is £4.50 a month.0 -
I'm at the end of my contract with o2 and was going to sign back up until they had a problem last week with xbox live and their support team was shockingly poor! The next day I called to ask what they could offer me in terms of a new deal as I'm still on on old package from 2 years back and she wouldn't offer me anything better than they advertise on their website.
I'm not sure if I'm going to stick with them as they won't renew the contract unless I agree to go on the new 'all rounder' package which I'm not interested in.
Guess I'll have to start looking around again.0 -
I called to ask what they could offer me in terms of a new deal as I'm still on on old package from 2 years back and she wouldn't offer me anything better than they advertise on their website.
Stick with what you got and dont sign a new contract. Continue on a rolling 30 day contract. What you have there people would sell their kidney for, i was on it for over two years.
The only other real alternative is Sky.
Always had super customer service from O2, even when cancelling.0 -
Stick with what you got and dont sign a new contract. Continue on a rolling 30 day contract. What you have there people would sell their kidney for, i was on it for over two years.
The only other real alternative is Sky.
Always had super customer service from O2, even when cancelling.
Or call 0800 230 0202 and choose option 1 (Home Broadband), option 5 (Leaving O2), then option 2 (Leaving O2) and get six months of your 12 month contract free - yes even on the legacy package.:doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:0 -
Is that just on the broadband side-will they offer a retention deal on the phone side as well if you have that?No free lunch, and no free laptop0
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