Advice needed about a win

chelsea1969

Do you have the rules to this comp because if it says anywhere in there that they have the right to withdraw the prize or change the terms etc then I would be very careful in what you ask for ,if it were me I would say that I would very much like to accept the prize I won and can they find anyway to accomodate you adding if not what prize would they be willing to offer instead and see where they start at. I would be careful trying to push things too far as it could backfire . I do agree with McKneff though and think that they would be able to get you access.

weeowens

I'm guessing it is via this thread: https://forums.moneysavingexpert.com/discussion/3929567

I cannot see any mention re disabled entrants not being catered for.

Terms are still live.I'll C&P them just in case we lose them in the future:

The prize is 40 pairs of tickets to join The Sun's vessel in the Jubilee River Pageant.

Closing date for entries midnight Sunday 29 April. Applications must be made on
www.thesun.co.uk

To enter: applicants must supply the following details for BOTH guests: full name,
address, email address. Entrants and their guests must be both over 18.

Entrants must tell us in up to 200 words why they would like to take part in the
Jubilee pageant.

Successful applicants will be notified by email and will then be required to register
online and undertake a Police Risk Assessment in order to receive tickets. Applicants' names, address and email details will be shared with the police
undertaking the risk assessments

All applicants must have a valid passport and will be required to bring photo ID on
the day.

Embarkation on Sunday 3 June will be in Wandsworth at midday. Returning approx
1830.

Applicants must make their own travel/accommodation arrangements. If any entrant
or their guest does not meet the police risk assessment we will select another
entrant - an entrant will not be entitled to select another guest.

Full hospitality will be provided

By entering, you agree that in the event that you win, we are entitled to pass your and your guest's details to the police and other related agencies for the purposes of a Police Risk Assessment.

Entrants must be over 18.

1. These terms and conditions apply to all competitions (unless and to the extent that) the competition states otherwise.

2. Unless otherwise specified, competition open to UK and ROI residents aged 18 or over except employees of News Group Newspapers Ltd (NGN), News International Ltd, and their associated, affiliated or subsidiary companies, their families, agents or any other person(s) connected with the competition, including third party promotional partners.

3. Entry limited to one per person. The winner is responsible for ensuring they are able to accept the prize as set out and in accordance with these terms and conditions, in the event they are unable to do so then the NGN reserves the right to redraw the prize.

4. Entry is free but entrants should be aware that they may be subject to local call charges depending on their own individual arrangements for Internet access.

5. An eligible entrant must be an individual and must submit an entry in the form provided by NGN under this promotion including their name, address and e-mail address.

6. By entering, all eligible entrants agree to abide by each and all these terms and conditions. Misrepresentative or fraudulent entries will invalidate an entry. NGN reserves the right, with or without cause, to exclude entrants and withhold prizes for violating any of these terms and conditions. NGN reserves the right to amend these terms and conditions. Any amendments will be published on the Website.

7. Unless otherwise specified, the winner(s) will be drawn at random from all correct entries received before the closing date. Winners will be notified within 28 days after the closing date. All reasonable endeavours will be made to contact the winner during this time. If a winner cannot be contacted or is not available, NGN reserves the right to re-draw another winner from the correct entries that were received before the closing date.

8. NGN reserves the right to publish entries (including parts of entries) other than the winning entry and publication does not necessarily mean the entrant has won a prize.

9. Entrants will retain copyright in their submitted entries, however, by entering, all entrants licence NGN a worldwide royalty-free perpetual licence to edit, publish and use each entry in any and all media (including print and online) for publicity and news purposes.

10. There is no cash or other alternative to the prize stated and the prize is not transferable and no part or parts of the prize may be substituted for other benefits, items or additions.

11. Winners may be required to submit valid identification before receiving their prize.

12. The Editor's decision is final and binding on the entrants. No correspondence will be entered into.

13. NGN will not be liable for technical, hardware, or software failures of any kind or lost or unavailable network connections that may limit or prohibit an eligible entrant's ability to participate in the competition. Other than death or personal injury arising from the acts or omissions of NGN or its employees, NGN will not be liable for any loss or damage arising out of the winner's (or their guest's) enjoyment of the prize.

14. By entering, any subsequent prize winners agree to allow the free use of their names, photographs and general locations for publicity and news purposes during this and future promotions by NGN or any associated or subsidiary company of News International Limited.

15. Uses of personal data received by NGN in the course of the promotion are subject to the privacy policy found on the Website. Winners' names may be published on the Website.

16. Completion and submission of a registration slip or e-mail will be deemed acceptance of these terms and conditions.

17. NGN reserves the right at any time to cancel, modify or supersede the competition (including altering prizes) if, in our sole discretion, a competition is not capable of being conducted as specified. NGN reserves the right to substitute a prize of equal value in the event that circumstances beyond their control make this unavoidable.

18. The promoter of this prize draw is News Group Newspapers Limited (address below)

19. For a list of winners please send a stamped envelope to News Group Newspapers Competitions Department, 3 Thomas More Square, London, E98 1XY, England, stating for which competition you would like winners' details.

20. Competition rules published in The Sun or on the website form part of these rules.

purple.sarah

Congratulations on your win. Sorry to hear you are having trouble.

Firstly, double check that the boat is not accessible. If they knew straight away without a doubt that wheelchair users would not be able to take part surely they would have said that in the T&Cs? Maybe the lady you spoke to just assumed.

If it is a no go, look into other options. This competition has a prize to see the Queen's Diamond Jubilee Pageant from the Sugar Quay Jetty on the banks of the Thames, maybe the Sun could arrange something similar for you? Or maybe a nice night in a London hotel? If there's nothing else you want ask about a cash equivalent.

The T&Cs do state that "NGN reserves the right at any time to cancel, modify or supersede the competition (including altering prizes)" so I wouldn't make any unreasonable demands, it sounds like they want to work it out and give you something so work with them. Good luck, let us know how it goes.

Caramel79

Oops, ok, so in the cold light of day my second post does seem more than a little extreme! I'm actually one of those people who'd rather ask for something small than risk potentially upsetting the other party, but my opinion got swayed by my OH who is the exact opposite when it comes to this kind of thing, especially as he's seen his sister have to miss out or fight really hard to get what she wants for so much of her life due to her disability.

To be honest, where the accessibility is concerned, knowing the ridiculous scenario's in which OH's sister has been denied in the past, it really wouldn't surprise me if there is none, or they just don't want to make allowances for it. However, if it really is a prize you would have been desperate to take then as the others have suggested it definitely would be worth being absolutely sure that it's not just an assumption that they couldn't accommodate you.

Re compensation, as purple.sarah suggested perhaps best to say you really would love something along a similar vein if there were anyway they could arrange it, and if that's not possible could they suggest something appropriate. If their suggestion isn't something you'd want or isn't practical for you at least you'll have an idea of the value of the compensation they're wanting to offer and you can work it out from there. They do seem keen to make it up to you somehow otherwise I guess they wouldn't have offered so working with them rather than against them would probably be better than my dodgy advice above

Sorry for the misguided advice before Put it down to an overzealousness to want to help and not wanting to see an MSEr disappointed.

Smitten1

Hello Caramel79,
I did check re the boat, I managed to get though to the boat company. They might have been able to carry me plus chain on to the boat BUT I'd have been stuck there from mid day till 6 pm with no access to the toilet. Also there is no access to the upper deck. The boat company was really sorry about it but it's an old boat and although they would like to put in an accessible toilet it's just not possible.
Access in the UK is getting better but there are still so many companies who just don't bother :mad:

brook_son

I hope you can get something from this already so much good advice. Goodluck.

Smitten1

Thank you all for your help and advice. I have managed to get two friends onto the boat and they are soooo excited.
I'm still waiting to hear from The Sun as to what they'll offer me after making a suggestion or two. I'll let you know what happens

Caramel79

Smitten1 wrote: »

Hello Caramel79,
I did check re the boat, I managed to get though to the boat company. They might have been able to carry me plus chain on to the boat BUT I'd have been stuck there from mid day till 6 pm with no access to the toilet. Also there is no access to the upper deck. The boat company was really sorry about it but it's an old boat and although they would like to put in an accessible toilet it's just not possible.
Access in the UK is getting better but there are still so many companies who just don't bother :mad:

I suspected that might be the case. Even now, I’m still quite naïve about these things, and assume, given the push towards equality, that when OH’s sister wants to do things that people will bend over backwards to accommodate her. You do get the odd company who are fantastic but I’m still shocked every time that she’s told “There’s nothing we can do” “It’s health and safety” “Don’t want to cause you any risk or discomfort”. They are often apologetic about it but it doesn’t make it any the less frustrating or upsetting.
You sounded so disappointed in your first post that you weren’t able to go. Getting your friends on the boat was such a supersweet thing to do. I really hope you get something extra special from them to make up for it, purple.sarah did have some great ideas.

purple.sarah

Smitten1 wrote: »

Hello Caramel79,
I did check re the boat, I managed to get though to the boat company. They might have been able to carry me plus chain on to the boat BUT I'd have been stuck there from mid day till 6 pm with no access to the toilet. Also there is no access to the upper deck. The boat company was really sorry about it but it's an old boat and although they would like to put in an accessible toilet it's just not possible.
Access in the UK is getting better but there are still so many companies who just don't bother :mad:

That is a shame. They should have stated it was not accesible from the start but they obviously didn't think. I only realised how difficult the accessibility issue is when I was planning my wedding and trying to find an accessible venue because my BIL's GF at the time was in a wheelchair. We viewed several that just weren't suitable, including one with a really steep ramp of doom that didn't have a disabled loo and one where the only access was via an undignified electric wheelchair which could climb stairs, it looked like a fairground ride! Before that I didn't realise that disabled access and disabled facilities were different, so that there are some places where a person in a wheelchair can get in the door but not go to the toilet! You'd think it would be basic for companies to provide these things! I really hope they give you something nice to make up for it.

doltage

I'd be a right nasty so & so about this, my first thought would be "How much would the mirror pay for a story like this" :rotfl:

Hope you get a happy ending either way OP