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"Simply electronics" good or bad

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  • 50Twuncle
    50Twuncle Posts: 10,763
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Forumite
    I have now received this from the company :
    "We can confirm that your order has been received successfully. Most of our orders are normally shipped within 2-4 business days. Your order is within lead time and will be shipped at the soonest available opportunity."

    How can they send me this - some 4 days after taking the money from my account - customer service is lacking somewhat.......(according to the website - they send everything straight away and their service is second to none)
    This is worrying me - if necessary and I need to resort to "chargeback" - is NATIONWIDE going to pay out ?
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