Mission: Leaving (3) and joining (giffgaff)

cgk1

Three advisers will openly lie to you - when I left they tried to convince me that BT openzone didn't exist and that if I stayed with them, they would send engineers to build a cell tower outside my office to improve my reception!

sillygoose

SCUD wrote: »

PLAN HAS CHANGED
After reading here and there and finding the giffgaff is too much virtual and have no customer service number and staff except the online one.

I will pass them and now I'm thinking of Virgin Mobile.
for £7 they give you 125 minutes and 250mb internet.
or i can pay £10 like i'm now with three but they will give me 250 minutes and 500mb.

yes three gives 1gb internet but it just gives me 100 minutes!

what i should be aware of is virgin charges around £1.20 for every extra megabyte out of my allowance. so i will try the £7 deal. if the internet was not enough, i will then upgrade to the the £10 deal.

any idea about customer service or faults...etc?

I do find this a bit of a mystery personally, maybe I have been very lucky but I have had and currently have several connections, but I really can't think of any circumstance I have needed to talk to the phone networks customer service or ever would, especially with Giffgaff as its all there in the online self-service. Touch wood it remains that way! I seem to remember ringing Vodaphone briefly to ask for a pac code but that must have been many, many years ago.

diamonds

Timalay wrote: »

There is no way the current uk 3g network banwidth can offer unlimited internet. This may change when 4g/LTE comes into play sometime this year or maybe next.

I used just under 100GB on payg one month when changing broadband providers and they didnt say a word & that was launch month

diamonds

OP....how about 300 mins, unlimited data & 3000 texts - £15 on 3 payg ? http://www.three.co.uk/Store/Pay_As_You_Go_and_Add_ons?s_search=prodsearch