MSE News: PPI summit: Commitment to help consumers reclaim for free

ppidisgrace

what evidence did Martin use before agreeing to get into bed with the banks?
what evidence has he that they are treating people fairly, and not up to their dirty tricks?

garyb123

will we be claiming from the claim companies soon? I had to pay 39% and wouldn't mind some of it back!

ppidisgrace

did it say this in the terms and conditions before you signed?

Velcrosnowglobe

I really don't hold out much hope for this summit. Beforehand, the boss of Capital One said his company do all they can to help people who think they may have been mis-sold PPI. Nonsense! They couldn't deny liability fast enough when I applied and I've now had to take them to the Ombudsman. MBNA were just the same. These companies have no desire to admit liability. They just say no and hope the person goes away. The only company I've had any success with is Barclaycard. All credit to them for admitting liability and paying up quickly.

dunstonh

Beforehand, the boss of Capital One said his company do all they can to help people who think they may have been mis-sold PPI. Nonsense! They couldn't deny liability fast enough when I applied and I've now had to take them to the Ombudsman.

Capital One have excellent complaint stats which indicate they do treat complaints fairly. The FOS only overturn 11% of Capital One complaints. The other 89% they agree with Capital One.

These companies have no desire to admit liability. They just say no and hope the person goes away.

The facts do not support your opinion.

magpiecottage

ppidisgrace wrote: »

did it say this in the terms and conditions before you signed?

You don't seem to think that should be a reason to reject a complaint against a bank.

Why should you be any different?

ppidisgrace

Velcrosnowglobe wrote: »

I really don't hold out much hope for this summit. Beforehand, the boss of Capital One said his company do all they can to help people who think they may have been mis-sold PPI. Nonsense! They couldn't deny liability fast enough when I applied and I've now had to take them to the Ombudsman. MBNA were just the same. These companies have no desire to admit liability. They just say no and hope the person goes away. The only company I've had any success with is Barclaycard. All credit to them for admitting liability and paying up quickly.

thank you yes, it is so sad, at the same time the banks are rejecting more and more claims, then publicity going out saying it is simple to win your claim just contact the banks directly, scary and very unfair but how to make people aware when powerful advocates of consumer justice are telling them this? even scarier

ppidisgrace

something called terms and conditions agreed and approved by a regulatory body Ministry of Justice and OFT as opposed to contracts ruled unfair by courts and other regulatory bodies

ppidisgrace

something also called pre contract terms and conditions

ppidisgrace

Capital One have excellent complaint stats which indicate they do treat complaints fairly. The FOS only overturn 11% of Capital One complaints. The other 89% they agree with Capital One.

and this is your definition of doing a great job?