can someone help, pc slow. hijak this file

stuartjp_2

run this scan its free and very very good, if you use msn its the same software they use on emails,
http://uk.trendmicro-europe.com/consumer/housecall/housecall_launch.php

i think this is only a 30 day trial, very good as far as registery cleaners go, i genrally delete everything it brings up BUT BE WARNED THIS IS A REGISTARY CLEANER AND CAN CAUSE ADVERSE AFFECTS
http://www.filehippo.com/download/e454da514c36b070d94f82d96729624d/download/
i would probly try trend micro first then try
avg free edition
http://best-antivirus.lets-get-it.net/?gclid=CP7n2aya2YoCFQztlAodaie8vQ

then use any adware and spyware software that you have

Browntoa

a registry cleaner will not fix spyware/malware problems

the thread I posted shows the FULL steps that are needed to remove them by running in safe mode and includes all the software you need to download and run

redballoon_2

thanks browntoa, i'll follow your advice. iam currently on the microsoft site checking for updates, its taking a while tho, is this normal?

Browntoa

depends how many you have to do , one of them is Internet Explorer 7 looking at your hijackthis log so i suspect it may take a little while

worth it as the updates close loads of security bugs

stuartjp_2

Browntoa wrote:

a registry cleaner will not fix spyware/malware problems

the thread I posted shows the FULL steps that are needed to remove them by running in safe mode and includes all the software you need to download and run

you right it wont but it will help to tidy up the pc
trnd micro on the other hand deals with worms trojans and malware
and as i stated to use adware and spyware removal software
these suggestions should help to a great extent

Browntoa

only if run in the correct manner though, running them in Full Windows mode will not remove ALL infections as they integrate themselves into Windows as running processes

redballoon_2

it has come up with this:


The website has encountered a problem and cannot display the page you are trying to view. Take the following steps to try solving the problem:
Refresh the page.
In Internet Explorer, delete your Temporary Internet Files by going to the Tools menu and clicking Internet Options.
Close and then re-open Internet Explorer.


If these steps don’t work, try visiting the site later or using the resources provided below.
For self-help options:


Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for update-related issues)

stuartjp_2

fair enough ill keep my opinions to myself

Browntoa

download and run this

http://www.ccleaner.com/

- Download from FileHippo.com

which will remove all your temporary internet files, close internet explorer before you run it

redballoon_2

thanks!!!! i'll do that now