Share your stories on PPI Reclaiming claims handlers

scaredofdebt

~Jem~ wrote: »

Hi all!

Quick bit of info needed.

My boyfriend used a CMC to claim back PPI on some bits and bobs that he had no info for (even though I said he should do it himself, and after finding out how much they are going to take wish I'd offered to do it for him!)
But anyway that's not the point.

He received a letter from Tesco. It said (in my own, shortened version) 'We have not sent an exact copy of this letter to Curly Wig (the CMC) as we have 2 loans on record that you paid PPI for and as Curly Wig only contacted regarding one of these loans they are not entitled to any profit from the second as they haven't done any work for it.

Today he received a letter from Curly Wig with a copy of the EXACT same letter from Tesco (thanks a lot Tesco)! Curly Wig state they want their % for BOTH of these loans, despite Tesco coming forward about the 2nd off their own back and stating themselves that the CMC should not get money for it.

Does anybody know where he stands with this?

Thanks in advance

Depends what contract he signed, what does it say exactly?

How does the CMC know about the other loan?

~Jem~

scaredofdebt wrote: »

Depends what contract he signed, what does it say exactly?

How does the CMC know about the other loan?

Because Tesco didn't send them a copy only mentioning the loan they were claiming against, they sent the same bloody letter, DIV's!

From CNC website...

In the event of the agreement being cancelled by either party after the “Cooling off Period”, any compensation received by the “Client” which relates to existing claims and are the result of work already carried out by Curly Wig will be subject to the standard fee as set out in clause 1.8 and Curly Wig will invoice the client accordingly

Now to me, if it had said 'relates to exsisting claims OR are the result of work...' then I'd say he;s screwed, but as I read it, it sounds like exsisting claims only?

666diablo

A few years ago I first became aware thay a third party company were charging me for ppi, when they sent me renewal notice.
After a quick scan of the letter and as I was not familiar with the company and had not asked for ppi, I put it to one side.
Then on my next statement I noticed a charge.
I asked my credit card company what it was for and they told me.
I called the ppi company and after a lenghty conversation, I cancelled their service. They refused to refund the annual charge. Thier final attempt reasoning was to remind me that If I ever lost my keys, I would not be able to call them for a locksmith?!?!
I took this as a lesson to check my statements closer and did not pursue it any further, not being aware of my rights.

Over the last few years I have seen the ppi ad so many times that it stayed in the back of my mind. I was not confident in pursuing a claim and honestly thought it would be alot of work and a middle man would take most of it.
Well after a call to my credit card company I asked about ppi claims. I was asked a few questions by the advisor regarding why I thought I would have a claim.
I explained the above and expected him to say no.
The advisor said he would pass my complaint onto the relevant dept, who would contact me in the near future.
So I waited.
The cc company sent me a letter saying that my complaint would be investigated and I should recieve a reply within six weeks (I think, give or take a few weeks).
I was confused as to how they took my query to be a complaint, but waitied for their decision.
They agreed with my complaint (?) and sent me a cheque for just under £600, with no breakdown.
I cashed the cheque.

pop_gun

What I detest about the 'do it yourself' brigade is they don't tell you what to do when the bank and the FOS reject a perfectly valid claim.
The staple advice is all well and good when your starting out, but if you come into any difficulty what then?
You get these self appointed know it alls who know next to nothing about the realities of the things they speak of, tell less suspecting souls they don't have enough evidence to convince the banks who missold you the ppi in the first or the equally corrupt FOS who is funded by them.

[Deleted User]

pop_gun wrote: »

What I detest about the 'do it yourself' brigade is they don't tell you what to do when the bank and the FOS reject a perfectly valid claim.

Neither do the Claims Management Companies

pop_gun wrote: »

The staple advice is all well and good when your starting out, but if you come into any difficulty what then?

Well Claims management companies don't have the "answers" to such difficulties either.

pop_gun wrote: »

You get these self appointed know it alls who know next to nothing about the realities of the things they speak of, tell less suspecting souls they don't have enough evidence to convince the banks who missold you the ppi in the first or the equally corrupt FOS who is funded by them.

So what alternatives do you have to offer in complaints where evidence is not available?
Do you suggest manufacturing this evidence and putting in a fraudulent complaint?

Or do you suggest taking the Bank to court, where the chances of success are statistically even less likely?

If you have a valid and verifiable complaint it will be upheld, either by the Bank or by FOS.

dunstonh

What I detest about the 'do it yourself' brigade is they don't tell you what to do when the bank and the FOS reject a perfectly valid claim.

What i detest about PPI companies are the fraudulent complaints they put in so many genuine complaints are tarnished and finder it harder to succeed.

You get these self appointed know it alls who know next to nothing about the realities of the things they speak of, tell less suspecting souls they don't have enough evidence to convince the banks who missold you the ppi in the first or the equally corrupt FOS who is funded by them.

I assume you are talking about claims companies as your description fits them nicely. However, claims companies make no contribution towards the funding of the FOS despite their abuse of it.

pop_gun

dunstonh wrote: »

I assume you are talking about claims companies as your description fits them nicely. However, claims companies make no contribution towards the funding of the FOS despite their abuse of it.

I was actually talking about people like you.

[Deleted User]

pop_gun wrote: »

I was actually talking about people like you.

You know, making personal attacks on posters on this forum is hardly likely to sway opinion in your favour.
Do you have some axe to grind about the Financial Ombudsman Service?
Why not take it to the CAG forum, where you found your earlier link?
I doubt you'll get any sympathy here....

magpiecottage

pop_gun wrote: »

What I detest about the 'do it yourself' brigade is they don't tell you what to do when the bank and the FOS reject a perfectly valid claim.
The staple advice is all well and good when your starting out, but if you come into any difficulty what then?
You get these self appointed know it alls who know next to nothing about the realities of the things they speak of, tell less suspecting souls they don't have enough evidence to convince the banks who missold you the ppi in the first or the equally corrupt FOS who is funded by them.

I am afraid what you really seem to detest is that you are being told the harsh reality that he who asserts must prove and unfortunately no matter how much you, or any advocate you may have working for you assert that a missale has taken place neither FOS nor a court will uphold a complaint on your say so alone.

pop_gun

http://www.telegraph.co.uk/finance/personalfinance/insurance/incomeprotection/9503282/Truth-is-claim-handlers-get-results.html

This is why people go to CMC's. Doing it yourself leads to dead ends as the lenders can fob you off. The CMC's don't take no for an answer.