Fake reviews on large online shopping site?

DCFC79

She's a big big fan of anything hama

Joface_2

POPPYOSCAR wrote: »

Funny, I knew exactly who you were talking about just from your first post.

I do not take any notice of any reviews on that site as I do not trust
them after reading several instances of review 'adulteration' shall we say.
.

I do use customer reviews as long as there are a decent number and the comments are consistent. They can be informative.

The introduction of Amazon VerifiEd Purchase reviews will help to some extent.

But, yeah, it's impossible to ensure every review is genuine.

redpete

theoldcynic wrote: »

Or if you used an email address, which one? The only one I can find is [EMAIL="reviews-help@amazon.co.uk"]reviews-help@amazon.co.uk[/EMAIL] but they say that is for information about writing or submitting reviews? Not sure if that's the right one?

That's the one I just used to make a complaint about these reviews.

Joface_2

theoldcynic wrote: »

He's talking about one of the reviewers on there called Livvy Couch Olivia LOL! Read her 12 pages + of reviews!

markmas wrote: »

The reviewer Livvy Couch "Olivia" (UK) is undoubtedly posting fake positive reviews, and Amazon should have removed them when the op reported them

Sheldon_Cooper wrote: »

I've sent an email as well. This is important. Please, as many people as possible, email them.

Off_PeakReturn wrote: »

Way to go, Azari, person of action! I've just emailed Amazon, too.

Azari wrote: »

I have sent Amazon the following email

Hi everyone, I just wanted to know if anyone has had a response from Amazon yet? The reviews are still there.....

Azari

GIK wrote: »

You know, I don't think this is a 'biggy' to be upset about. I take reviews with 'a pinch of salt'....maybe the reviews have been found to be genuine? I'd just let it go.

I disagree.

IT's beyond stupid to clutter up a site like Amazon with reviews that are useless.

I received a message from Amazon asking for more information which I have supplied.

Joface_2

GIK wrote: »

You know, I don't think this is a 'biggy' to be upset about. I take reviews with 'a pinch of salt'....maybe the reviews have been found to be genuine? I'd just let it go.

Well I certainly won't lose any sleep over it. :rotfl: However, I did nearly buy something partly based on one of the reviews so it does concern me directly. It's only because I know to take reviews with a BIG pinch of salt that I checked out the reviewers other reviews.

redpete

I got a reply to my complaint asking for links to the suspicious reviews and I sent them a selection of 15 where there were clusters of many reviews for the same type of product.

In reply to this amazon said:

Thanks for bringing this reviewer to our attention. We'll read each of the reviews and remove any that violate our guidelines. Any reviews we find outside our guidelines will be removed within 48 hours.

So we'll see if they are still there tomorrow evening.

Joface_2

redpete wrote: »

I got a reply to my complaint asking for links to the suspicious reviews and I sent them a selection of 15 where there were clusters of many reviews for the same type of product.
.

The reviews are still there:(

If they are still there next week we might need a plan B ........... Any ideas for a plan B anyone ????

Soapy955

Regarding QVC cherrypicking reviews.. I had a review turned down by them as I dared to mention the fact that Liz Earle is actually owned by Avon. They made the excuse that they don't like other companies to be named in a product's review..... but they are the same company!
I think they're misleading the public by making out Liz Earle is a small independent British company when they are owned and financed by a huge US company! They even get voted for in the QVC British product awards!
Sorry for diverting the conversation for a second but this really bugged me!

patman99

One good reason to use your own blog to review a product. I used mine to hammer Aldi's 'Rapid Ice Clear', it has been no. 1 on google for anyone searching for that product for over 4 months.

Anyway, if you read-up on Hama, you will see from their company history that they have a range of guest brands such as Samsonite and Sandisk. They don't make the product or even own the company, they just have worldwide distribution rights.