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Feeling guilty!

I bid for an item - a t-shirt on Ebay, and during the auction asked the seller what the material was - the reply came as 100% cotton. Good I thought, I'll bid for that and I did and won. I received it this morning only to discover its 100% nylon. I can't wear it due to having eczema. I was really miffed, and sent a negative feedback straightaway. Now I feel really guilty, as I didn't want to upset anyone and give them a bad feedback. It was done in the heat of the moment and I should have thought about it. Can I retract my feedback? I have also, emailed the seller apologising, but had no response.
Me transmitte sursum, caledoni

Comments

  • heatherw_01
    heatherw_01 Posts: 6,860 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You can use mutual feedback withdrawl
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
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  • stavros_2
    stavros_2 Posts: 772 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    i wouldn't do it straight away however....don't you wanna see what happens first?
  • lyniced
    lyniced Posts: 1,880 Forumite
    I suppose I want to see what happens, but I really didn't want upset anyone. I'm sure the seller though it was cotton and it was a genuine mistake. I can always give it to someone else to wear. Do you think I was being too hasty?
    Me transmitte sursum, caledoni
  • heatherw_01
    heatherw_01 Posts: 6,860 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    I would have contacted them first about it to see what they say as they might have refunded you. So perhaps a little hasty but it isn't what you thought it was going to be so in a way you are right to leave neg feedback.

    Just my opinion.
    I’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
    If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
  • Annie_SW
    Annie_SW Posts: 69 Forumite
    It's not good to do your feedback in the heat of the moment, but entirely understandable.

    All you can really do is wait for the seller to get in touch. After all you DID check what the material was beforehand, and it doesn't really take the brains of Einstein to check the label of it !

    As Heather said, there is the option for mutual feedback withdrawl if you now manage to sort it out.
  • lyniced
    lyniced Posts: 1,880 Forumite
    Just got an email from the seller, who offered a refund and was put out I'd given her negative feedback. I said I was sorry and we have both agreed to withdraw feedback.
    Me transmitte sursum, caledoni
  • Hang on there a second - you went to the trouble of asking what it was made of. He / she said cotton and then sent you a nylon one and then gets put out when you left negative feedback...!

    Now I know you are meant to try and sort out with the seller first etc..., but isn't this tantamount to lying?

    He / she shold apologise and swap rather than be put out. It has cost you time and effort to fix the mistake - none of your doing...

    Don't be sorry - it is not even remotely your fault.

    As you can probably tell - I have been burned in a similar manner before and I have no patience with these sort of "mistakes" ...

    Anyway - w/end - easter - warm weather - gonna find a chill pill and settle down with some pims in the garden.

    Potty.



    lyniced wrote:
    Just got an email from the seller, who offered a refund and was put out I'd given her negative feedback. I said I was sorry and we have both agreed to withdraw feedback.
  • lyniced
    lyniced Posts: 1,880 Forumite
    Feedback has been withdrawn (mutually) - I certainly didn't want any trouble and I haven't been on Ebay very long, so I didn't know the do's and don'ts for feedback. Have learnt that you email the seller first before posting any feedback. Anyway, I feel much happier now and ready to start ebaying again.
    Me transmitte sursum, caledoni
  • jockettuk
    jockettuk Posts: 5,809 Forumite
    Pottymouth wrote:

    Anyway - w/end - easter - warm weather - gonna find a chill pill and settle down with some pims in the garden.

    Potty.


    were do you live.. warm weather you must be kidding the best we can hope for here in peterborough is that it doesnt rain lol
    Those we love don't go away,They walk beside us every day,Unseen, unheard, but always near,
    Still loved, still missed and very dear
    Our thoughts are ever with you,Though you have passed away.And those who loved you dearly,
    Are thinking of you today.
  • lyniced wrote:
    Have learnt that you email the seller first before posting any feedback.

    Didn't you get warnings to sort things out with the seller/buyer before you left a neg? Sending a nylon garment instead of the advertised 100% cotton is NOT an easy mistake to make!!
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