Brand new noisy CH water pump

Midlandcanary

Can I have a review please?

Shuggieg

gas4you wrote: »

Can't see why he hasn't replaced the pump under warranty. I would do this automatically if the pump is still noisy after 3 or 4 days.

Problem is he doesn't think the pump is the problem, and I suspect replacing it under warranty with another Wilo will just produce the same problem. I am just trying to gather as much info as possible to be able to take up the problem with him again. Your input is very much appreciated.

regards
Hugh

Shuggieg

gas4you wrote: »

Well I would always change it, if for nothing else other than to eliminate it as the cause of noise and keep my customer happy.

I always carry a pump on the van, so even if it made no difference, I could still use your pump later as it would still be new.

The golden rule is NEVER assume a new part is working properly if problems occur after fitting it.

I will take up your suggestion with him.

Thanks again
Hugh