Total petrol station - sharp practice to watch out for

Lum

Virtually all non-Super unleaded sold in this country is 95RON Premium Unleaded.

Regular unleaded is 91RON and almost nowhere sells it. (May actually be nowhere at all these days, I haven't checked every UK forecourt)

mgdavid

mattyprice4004 wrote: »

Does it state the price on the pump when drawing fuel?

yes it does

grizzly1911

johncas1 wrote: »

as supermarket fuel is always lowest quality

Can you substantiate that?

elvis86

Yes, ultimately people should check the price per litre on the display before they start filling up. But it also seems pretty obvious to me that this is a tactic by Total to sell more of their premium priced (or is that super priced?) fuel. Quite why some people are getting so defensive and are seemingly unwilling to accept that is beyond me. johncas1 et all, are you shareholders?:D

If, as per the OP, the setup has only recently changed, then they were presumably able to offer both regular and premium (premium and super?) fuel at the same pump before? So a decision has been taken to change this.

I can well imagine that you may encounter some hostile horn blowing from d!ckheads behind you as you sit at a rear pump (dispensing only the more expensive fuel) waiting for the person at the front pump (dispensing the regular stuff) to finish refuelling. And that may be something that people would rather avoid having been made aware of this.

No, what Total have done isn't illegal. But it may well put people off purchasing fuel at Total if they are warned of this new setup by the OP, or if they feel that they have been stung by accidently paying 6/7p more a litre. Admittedly, if people have accidentally purchased the wrong fuel, this is due in the main to their own carelessness - but does nobody else sympathise with people not concentrating 100% on a menial task like getting petrol?:cool:

joeyfreak

I used to work for Total (but I have to add that I hate the company, although that is nothing to do with where they put there pumps) and I have to say that not many people at all make the mistake of filling with exelium instead of premium. Really it is quite clear, each pump has four LED screens which display the price of each nossel. (or 2 if the pump only has 2 nosels) When you pick up the nossel the other LEDs turn off leaving you only the price of the fuel you are using.
Its not really that hard to fathum out. In fact I used to find it quite funny if people used the wrong fuel because its so easy not to...
Although the station I worked in didnt have any soley exellium pumps..But many stations do and not only Total.

joeyfreak

johncas1 wrote: »

IT's not total they don't own the garage normally someone owns the garage and then sells the petrol for total under contract it's up to the garage owner to sort out his signage not total so complain to him non total a lot of people think the fuel companys own the petrol stations well shell do but the other are independents that Total garage could be a BP garage the next week then Esso a year later the owner decided what companys fuel to stock

This is infact untrue. Many Total service stations were owned by Total UK up until around October last year where the guy who owns Rontech bought them and are going to rebrand them. However that is besides the point. The company Total UK was a petrol company, they DID own the garages, the price on the pump is dictated by Total. There are a few which are owned by others which were refered to as NonCOCO(company owned, company operated) but many were COCO.