MSE News: Game giftcards and points are now void

Kite2010

Gift vouchers are a lovely way of turning cash into something which has an expiry date, can only be used in selected shops and are useless when the shop goes bust. When will people learn?

Chihuahua7

loriedmondson wrote: »

my son who is 8 has around £300 worth of vouchers from his birthday and christmas its disgusting that he has lost all of his presents, he had been saving them waiting for skylanders to come into our local store which after months of waiting never arrived. i never new that game were in trouble or i would have spent them on something! how do i explain to my son hes got nothing?

Hi Loriedmondson, I PM'd you last night.

thelawnet

loriedmondson wrote: »

my son who is 8 has around £300 worth of vouchers from his birthday and christmas its disgusting that he has lost all of his presents, he had been saving them waiting for skylanders to come into our local store which after months of waiting never arrived. i never new that game were in trouble or i would have spent them on something! how do i explain to my son hes got nothing?

You can put them on ebay.

TheCatCameBack

krissycontagious wrote: »

I'm so annoyed at this I have £10on my card I went in on Saturday and couldn't find anything I wanted so didn't get anything went in. Today to see the shop shut down. Fuming

Have you perhaps given any thought to the staff who turned up to start their shift to be greeted with the same sight?

Or the staff who were perhaps busy tidying the store, or even serving a customer when administrators walked in, demanded all the public leave, and instruct the manager to lock the doors as the store was being closed for good?

The staff have been going through turmoil not knowing who was going to be made redundant. Store closures were announced by administrators walking into stores to close them. I'm sure some places got warning, but many didn't. No one knows if it's over yet, there may still be closures ahead.

And you're complaining about losing £10? These people's lives have been shattered, how can you be so shallow?

bec8

MY 15 year son has just had a birthday and uncle and aunts got him game gift vouchers as they dont like giving cash so my boys £70 out off pocket . Is there anyone we can write to to try and claim our money back

Art_Vandelay_2

Did a quick search but couldn't see anything - are people aware that Game reward cards have been reactivated?

Can purchase pre-owned games only at the moment. Gift cards (and store credit) still invalid for the time being.

minimad1970

Art_Vandelay wrote: »

Did a quick search but couldn't see anything - are people aware that Game reward cards have been reactivated.

I read that in today's paper. I've just gone online to check the points balance on my reward card and it says Reward card points-unavailable and Reward card balance-unavailable. I'm going to check again later.

sysigy

I have a GAME gift card from Christmas, it's worth £30... I also haven't been able to get close to a GAME store in the past few months for various reasons.

I will be furious if I lose the value of this gift card.

Where's the customer protection for shops going into administration when they offer gift card services ???

This is unacceptable. :mad:

In a nutshell I will tell everyone who ever buys me a present to NEVER get gift cards... what a con!

grelen

Please show your support to 'Save our GAME vouchers' on Facebook.
It's a disgrace that GAME's loyal customers (many of which are kids) are out of pocket because the suits at GAME messed up with an over ambitious expansion programme. The new owners should do the right thing and accept all gift cards - after all, they were paid for with hard earned cash!

grelen

Show your support to 'Save our GAME vouchers' on Facebook.
It's a disgrace that GAME's loyal customers (many of which are kids) are out of pocket because the suits at GAME messed up with an over ambitious expansion programme. The new owners should do the right thing and accept all gift cards - after all, they were paid for with hard earned cash!