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MSE News: Game giftcards and points are now void

in Shop but don't drop
40 replies 9.4K views
This is the discussion thread for the following MSE News Story:

"Giftcards and loyalty points can no longer be redeemed in Game and Gamestation as the group is in administration..."


  • edited 27 March 2012 at 4:51PM
    JamesK10JamesK10 Forumite
    407 Posts
    edited 27 March 2012 at 4:51PM
    I got rid of my accrued points as of the last article, other than driving through the streets with a megaphone telling people to spend their points this has been the first administration where there's been genuine prior warning.

    I think more people were caught out if they had loads to spend, did so, and took it in credit/gift cards that they didn't re-spend straight away before leaving the shop, or kids under 16 that wouldn't have been issued Reward cards, where you can earn but not spend until the administration is over one way or another. If there's total liqudiation then yes the Reward points will have gone for good.
  • LithianLithian Forumite
    85 Posts
    In my local town game have shut but gamestation are still open, i overheard the staff saying they still take trade-ins but only for "store credit", not for cash

    Is store credit the same as loyalty points?

    They couldn't update loyalty points either as the system was down and customers buying games had to have their details recorded to be added at some stage later
  • edited 27 March 2012 at 5:22PM
    JamesK10JamesK10 Forumite
    407 Posts
    edited 27 March 2012 at 5:22PM
    No it's not the same and whatever they give you on store credit, spend it right there in the shop.

    If they can't add Reward card loyalty points I personally wouldn't shop at that particular surviving store, if their own Facebook statement said you could earn them but not spend them. Up to you if you want to save and scan your receipts and see if any new owners will let you have them.
  • JetJet Forumite
    1.6K Posts
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    My son has been saving his trade in points and birthday and Christmas gift vouchers for some time. He has £200 worth and was going to buy himself a PS vita next month when his pocket money would have topped up the balance.

    He's gutted, but I guess it's a lesson learnt. I can't see any buyer honouring the points and gift cards now. :(
  • miamoomiamoo Forumite
    1.7K Posts
    Something should be done to protect people against companys going bust, remaining open, yet refusing to take gift cards/loyalty points.
    My sons in the army and has his card with him, he hasn't been able to get to a shop to spend his loyalty points, so he has lost approx £20 worth. Not alot of money, but its not the point :(
    £100 - £10,000
  • loriedmondsonloriedmondson Forumite
    1 Post
    Eighth Anniversary Combo Breaker
    my son who is 8 has around £300 worth of vouchers from his birthday and christmas its disgusting that he has lost all of his presents, he had been saving them waiting for skylanders to come into our local store which after months of waiting never arrived. i never new that game were in trouble or i would have spent them on something! how do i explain to my son hes got nothing?:cry::cry:
  • chanz4chanz4 Forumite
    10.6K Posts
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    I wonder what happens to the gamestation backed warranty on second hand equipment?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • robrymondrobrymond Forumite
    685 Posts
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    People were warned a few weeks ago on here, and any genuine stores would have warned the customers. Some people dare I say need to check/read the news a bit more. As with many customers, they don't seem to read the signs!!!
  • mrweeblemrweeble Forumite
    67 Posts
    Part of the Furniture 10 Posts Combo Breaker
    We bought a second hand DS console from GAME in February and bought extended accidental damage coverage (It was only a tenner and we are clumsy, so it seemed like a reasonable deal at the time). Is the coverage useless now?
  • Krissy306Krissy306 Forumite
    419 Posts
    Part of the Furniture 100 Posts Combo Breaker
    I'm so annoyed at this I have £10on my card I went in on Saturday and couldn't find anything I wanted so didn't get anything went in. Today to see the shop shut down. Fuming
This discussion has been closed.
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