Sky refuse services

SCO

duchy wrote: »

What planet do some people live on ?

As previously mentioned its not my debt, why should i be refused sky when i am a finacially independent person.

SCO

duchy wrote: »

So why didn't you just hand the phone to your Mum to sort out the outstanding amount query there and then ?

Have got my mum to phone, however the call centre staff seem utterly useless and they end up hanging up on her because they do not know what to do.

Fifer

SCO wrote: »

As previously mentioned its not my debt, why should i be refused sky when i am a finacially independent person.

Because of your mother with whom you share an address.

bubblegun

SCO wrote: »

Hi

I have been in contact with Sky most of the week and have to say i am not impressed with them as a company, however wanted to get their services.

Their is a previous account at my address, my mums, must be about 10 years ago she got rid of Sky.

Sky are saying there is a outstanding balance on her account and have refused to provide me with their services.

Is this legal?

While i know they are a private company and its their choice to provide a service, i thought it was the person that got blacklisted not the address.

The oldest the debt is likely to be is seven years as the account management system was changed in 2005 and only accounts active at that time were migrated over.

Usually when problems like this occur it is due to a very large debt under the same surname or the same direct debit details having been used on both accounts.

Just call and get your mum to pay the osb.