Renewables: "talking 'bout my generation"

legoman62

Oscargrouch wrote: »

.3.36 O's def all down hill from now on........

Torrential rain here today......no it was worse than that.

At least my panels got a major wash;)

1.45 O's today:D

tunnel

Been to Chessington this weekend so not had time to check my gens figures, only one I have looked at is my SSW solaredge which did 4.8 O's yesterday and 1.3 O's today. Luckily not being here I only had the baseload to cover...

JimLad

Morning everyone!

After reading some terrible reviews of Good Energy i am going to attempt to stop the application and redo it with EDF.

Do you think if i fill in the EDF form and submit it and just email good to tell them to cancel my application that will be enough?

nigelpm

JimLad wrote: »

After reading some terrible reviews of Good Energy i am going to attempt to stop the application and redo it with EDF.

Do you think if i fill in the EDF form and submit it and just email good to tell them to cancel my application that will be enough?

I would stick with them now - trying to change could end up causing you all sorts of problems.

Ultimately, you'll get your money - it'll just take longer.

JimLad

nigelpm wrote: »

I would stick with them now - trying to change could end up causing you all sorts of problems.

Ultimately, you'll get your money - it'll just take longer.

Your probably right. Maybe i will stick with good and change if they are as terrible as everyone says


A few comments on here about not receiving paperwork for weeks and weeks. Does that mean there will be no payments either?

2.95 O's yesterday...My worst day so far.

nigelpm

JimLad wrote: »

A few comments on here about not receiving paperwork for weeks and weeks. Does that mean there will be no payments either?

My experience is the "weeks and weeks" is more like "months and months"!

Yeah, payments won't be for a while after that I'd imagine.

On the back of this discussion I fired off an email to them complaining about their poor customer service - will be interesting to see if they continue to ignore me. Will have to resort to picking up the phone if so :eek:

lstar337

A quick question about FIT payments.

I am in a rented house so my landlord gets the FIT payments, but since we moved in in April we have not been asked to give a reading from the gen meter. We were told that they would ask us to read it every now and then, but have heard nothing.

Will our landlord miss out on payments if he doesn't send off the reading?

He is actually a friend of our family so we don't want him to lose out. I don't think he really knows anything about how the system works, he only had the panels fitted to help reduce the bills of his tenants.

Should I get in contact and let him know that he should have taken a reading by now?

System

lstar337 wrote: »

A quick question about FIT payments.

I am in a rented house so my landlord gets the FIT payments, but since we moved in in April we have not been asked to give a reading from the gen meter. We were told that they would ask us to read it every now and then, but have heard nothing.

Will our landlord miss out on payments if he doesn't send off the reading?

He is actually a friend of our family so we don't want him to lose out. I don't think he really knows anything about how the system works, he only had the panels fitted to help reduce the bills of his tenants.

Should I get in contact and let him know that he should have taken a reading by now?

Yes and no. I am with EDF for FITs and I get an e-mail every 3 months requesting a meter reading. He shouldn't lose out and - if memory serves - you should get a visit from a meter reader once a year who will ask to see and read the generation meter.

mac2008

lstar337 wrote: »

A quick question about FIT payments.

I am in a rented house so my landlord gets the FIT payments, but since we moved in in April we have not been asked to give a reading from the gen meter. We were told that they would ask us to read it every now and then, but have heard nothing.

Will our landlord miss out on payments if he doesn't send off the reading?

He is actually a friend of our family so we don't want him to lose out. I don't think he really knows anything about how the system works, he only had the panels fitted to help reduce the bills of his tenants.

Should I get in contact and let him know that he should have taken a reading by now?

His FiT supplier should ask him to take readings quarterly, so he should have done at least one reading by now. I don't think he will lose money - it should just get rolled over into the next payment, but best to keep on top of it.

mac2008

JimLad wrote: »

Your probably right. Maybe i will stick with good and change if they are as terrible as everyone says


A few comments on here about not receiving paperwork for weeks and weeks. Does that mean there will be no payments either?

2.95 O's yesterday...My worst day so far.

I went with Good Energy and yes they are slow, but once you are registered it seems to work fine. They don't pay quickly, but are consistent. i.e. they will pay 2 months after the reading is submitted, so after a long wait for the first payment, you will receive them every 3 months. They publish the dates on their website.

I've recently switched my Gas and Electricity to them and they were also pretty hopeless at replying to emails. Or replying but not actioning what they said they'd do. Just call the 0800 number - they seem better in person.

I suspect they have seen a large influx of customers recently and are struggling to cope with the transition from a very small to medium sized player.