Avon - consequential losses

mattyprice4004

I meant an uphill struggle with Avon, but you're welcome anyway.

My annoyance isn't with the query for help, far from it. It's the fact that several posters have offered useful advice (don't pursue, it's not worth it) which I believe is correct but you shun as unhelpful.

fairycakequeen83

mattyprice4004 wrote: »

I meant an uphill struggle with Avon, but you're welcome anyway.

My annoyance isn't with the query for help, far from it. It's the fact that several posters have offered useful advice (don't pursue, it's not worth it) which I believe is correct but you shun as unhelpful.

its not helpful as i have to try to recoup these losses.
i simply cant afford not to.
i just want help to increase my chances of being successful.

shaun_from_Africa

Why not try your local citizens advice bureau.
They may have someone there that can give legal advice. (maybe not a fully qualified solicitor, just someone with a reasonable knowledge of your rights).

The earlier post

I doubt if it would be too hard for Avon to argue that the bag was exposed to stresses that it wasn't designed for

Probably isn't too far off the mark as George Michael didn't say that the bag had been stressed, simply that Avon might argue that this happened.
They stated thay they inspected and tested the bag so if they claim that their inspection found that the clasp had been unduly stressed, the onus would then be on you to prove otherwise. (something that would be very hard and expensive to do).

mattyprice4004

The only route you can try once you've had a definite 'no' from them is Small Claims Court - but ideally you need something in writing from them saying they're not going to offer recompense.

It'll cost about £30 to file a claim.

fairycakequeen83

mattyprice4004 wrote: »

The only route you can try once you've had a definite 'no' from them is Small Claims Court - but ideally you need something in writing from them saying they're not going to offer recompense.

It'll cost about £30 to file a claim.

Thank you.
I have had a letter stating they wont give me anything, and it is helpful to know how much it will cost to claim.

Thank you.

Hintza

fairycakequeen83 wrote: »

Thank you.
I have had a letter stating they wont give me anything, and it is helpful to know how much it will cost to claim.

Thank you.

Then as far as I know you will have another £30-£50 court fee when it gets to court. The only way I think you would win is Avon didn't turn up if they did they will arrive with the big guns who will have you tied in knots in seconds.

Even if you did win, they could ecide to drag it out longer and not pay. You will then have to go back to court to get a warrant of execution.

So my advice stands talk to a solicitor before you do anything. Many will give you a quick 30 mins initial consultation free.

mattyprice4004

fairycakequeen83 wrote: »

Thank you.
I have had a letter stating they wont give me anything, and it is helpful to know how much it will cost to claim.

Thank you.

You're welcome, and if you decide to follow it up I wish you the best of luck.

wealdroam

bod1467 wrote: »

You don't have home contents insurance?

fairycakequeen83 wrote: »

nope - i buy everything second hand pretty much.
My furniture was all either gifted to me or picked up for practically nothing from ebay or gumtree or my local recycling centre, so i would have trouble claiming for anything.
I have a very small wardrobe, again, mostly 2nd hand ( my mum is a compulsive shopper...no...really ) I have a small second hand TV and my computer is company owned.
My home insurance is covered in my service charge.
It simply wasnt worth it in my opinion for what i actually owned.

This handbag was only £5...and i considered that expensive! As it turned out...it was.

But you have now lost £300 worth of stuff and seem prety upset about it.

I respectfully suggest you re-evaluate you need (or otherwise) for home contents insurance.

Please feel free to ignore this post if it isn't what you want to hear.

wealdroam

fairycakequeen83 wrote: »

...it is helpful to know how much it will cost to claim.

And you would've found that out if you had read the link in post #3.

Why not write a letter before action?
It will only cost a stamp and may bring results without court action.

arcon5

Hintza wrote: »

Then as far as I know you will have another £30-£50 court fee when it gets to court. The only way I think you would win is Avon didn't turn up if they did they will arrive with the big guns who will have you tied in knots in seconds.

Even if you did win, they could ecide to drag it out longer and not pay. You will then have to go back to court to get a warrant of execution.

So my advice stands talk to a solicitor before you do anything. Many will give you a quick 30 mins initial consultation free.

The hearing fee is £60, so if they defend it, ops looking at an initial outlay of £85 upwards.