Old Sky dish

SCO

There is a old Sky dish from years ago on the house.

I have just ordered Sky and part of the installation is obviously a dish.

My question is if they arrive and find an old dish do they use that?

If they do will the new dish be left with me?

I am thinking of taking the old dish down to be sure i get the new dish so i have a spare or one to sell.

Kurtis_Blue

They are worthless don't waste your time, if you really want a new dish the just grab one side and bend it in on itself.

Buzby

No - they'll put up the new dish (or should do) this is because it will need a new Dual (or Quad LNB) and cables, so there is little point putting all that in and leaving your with a rusted dish. YOu could even complain that it wasn't a proper install if the old dish remains. I wouldn't worry!

Kurtis_Blue

Buzby wrote: »

No - they'll put up the new dish (or should do) this is because it will need a new Dual (or Quad LNB) and cables, so there is little point putting all that in and leaving your with a rusted dish. YOu could even complain that it wasn't a proper install if the old dish remains. I wouldn't worry!

No that isn't what happens, no idea why you think so, your experience of Sky installations must be very limited, hence you mention dual LNBs.

If the dish has a quad it will be used as is if it hasn't, one will be fitted and used as is, NO basis for complaint regarding using a serviceable and pre-installed dish.

Buzby

And your point is? Would saying 'dual and above' have helped? If a single LNB (as many of the rusty ones are) then it will not be servicible. As for my experience being 'limited' - I beg to differ, having undertaken over 5000 alignments in the last year or so for 1.8m and above. As to simply replacing the LNB with a quad - I would have expected you to be aware that a fresh run of coax - th source of many dish issues - would be the next criteria. However, the customer has the reight to be ungappy with an install if (in his opinion) the existing dish is an eyesore or indeed requires relocation. You most certainly do not have to accept what you are given (as a new customer).

spike7451

Buzby wrote: »

And your point is? Would saying 'dual and above' have helped? If a single LNB (as many of the rusty ones are) then it will not be servicible. As for my experience being 'limited' - I beg to differ, having undertaken over 5000 alignments in the last year or so for 1.8m and above. As to simply replacing the LNB with a quad - I would have expected you to be aware that a fresh run of coax - th source of many dish issues - would be the next criteria. However, the customer has the right to be unhappy with an install if (in his opinion) the existing dish is an eyesore or indeed requires relocation. You most certainly do not have to accept what you are given (as a new customer).

Not necessarily.When I was doing my Sky installations course,we were told that if the dish & cabling was in good condition,then we were to use them instead of replacing them.
Not to mention the times we were given to do jobs were so short coupled with the amount of jobs & distance between jobs on a daily basis meant that if you could get away with using the existing kit to save time,then that was a bonus.
But some installer just took the urine...worst one I went to was where an installer had took a stanley knife to the collar that inserts into the dish arm so it would fit into the round arm on the dish & taped it on. (When Sky digital was released over here,the was 2 types of dish used)
Needless to say,because the dish was different the customer couldn't recieve some channels due to the arm on the dish being longer than the mini dish & the wrong LNB.

Niv

When I upgraded to Sky + recently the old dish was replaced as the connector on the lmb to the dish is different than it used to be so he couldnt install a new lmb without replacing the dish (well thats what the sky installer said).

Niv

Kurtis_Blue

Buzby wrote: »

And your point is? Would saying 'dual and above' have helped? If a single LNB (as many of the rusty ones are) then it will not be servicible. As for my experience being 'limited' - I beg to differ, having undertaken over 5000 alignments in the last year or so for 1.8m and above. As to simply replacing the LNB with a quad - I would have expected you to be aware that a fresh run of coax - th source of many dish issues - would be the next criteria. However, the customer has the reight to be ungappy with an install if (in his opinion) the existing dish is an eyesore or indeed requires relocation. You most certainly do not have to accept what you are given (as a new customer).

Sorry I thought my point was clear:

If the dish is there and OK it wont be replaced, Sky don't use Duals and that confirmed your lack of experience with Sky installs.

Cant see how you realigning other types of dishs has any relevance, you could have designed the hubble telescope, doesn't show any real life experience with what Sky and thiere agents do so cant see why you were posting the unqualified advice?

You seem to be confusing what an independent company with all the time in the world and charging appropriately would do and what Sky installers carry out.

If its there its being used cable, dish...anything.

And if you are stating you realign over 20 2 meter dishes every working day then you should understand how the poor Sky workers are over worked....

spike7451

Niv wrote: »

When I upgraded to Sky + recently the old dish was replaced as the connector on the lmb to the dish is different than it used to be so he couldnt install a new lmb without replacing the dish (well thats what the sky installer said).

Niv

As I said above,the are different types/makes of digi dish in use at the moment,some are different sizes depending on where you are in the country & some are different styles.
I've came across dishes where the LNB is so tight in the arm,you cant get the thing out so replacing the dish is the only option.

Gratis

SCO,

You might wish to consider re-aligning the old dish to a different satellite, so that you could use it to receive foreign channels.


K-B and Spike,

When I accepted an offer to “return to Sky” with a 50% discount, a couple of years ago, I stipulated, negotiated and obtained a new HD box, a new (second) dish and new wiring as part of the deal.

I pointed out that the original dish was ours to keep and that we were now using it for FreeSat.

The second dish (with a quad LNB) was mounted, without demur from the installer, just below our existing dish (which, too, has a quad LNB, all four of its connections being in use for FreeSat).

The Sky installer (a very nice guy who performed an extremely professional job) did mention to his manager, the night before, that his customer was insisting on a new (second) dish for this installation and the manager told him that if that was what the customer wanted, give the customer what he wants.

Kurtis_Blue

Super, but why not just fit an Octo?