at end of tether

McKneff

No one is making fun of you, we are trying to help but you seem to be on the defensive all the time.

If you want help, we are giving you the opportunity to allow us to help you more. Your original post was very difficult to read and
some people who could help just give up.

Just calm down and start reading the thread from the beginning and I'm sure you will see what I mean.

fluffnutter

phineaj wrote: »

hi i hope someone can help i bought an embossing machine from the range in burton on the 24th of january didnt get a receipt cause they sai there was a problem with till got it home it was broken and there were bits missing i rang them they said they wouidnt do anything so i went in with the bag and the item 30 mile round trip still we wont help so i emaild the thhead office and exspland its not fir for purpose they couidnt care less i told them why i didnt have the receipt and that my friend who was acting as my carera couid confirm this they said that they are not preparid to help contact the company who made it so i did nearly 230 emails and phonecalls i even had someone in the usa ringing them and then finaly got through they said there system had gone down and wouid send me all the stuff ect si i agreed kept ringing them then they said they wouid send me a tracking number they didnt so i sent more emails ect and then they said it had been sent vut no tracking number so i waited and then started checking with fedex no package ups no package and post offive and uk customes nothing what the heck do i do now im in very poor health and this was ment to be relaxing part of my hobby and help my fundraising but im so angry and upset and so out of pocket i just dont know what to do the company wont respond and the range have washd there hands of it help please

Two things... 1) you sent 230 emails? Wow! 2) eyebleed.

Other than that, I can't add anything to the advice already given. You need to proof purchase somehow.