PPI FAQs discussion thread

annie1972

I have sent two seperate letters off to different companies asking for copies of the credit agreement as I no longer have copies using your template. I have since have two replies one off Kensington saying that the account is not regulated under the consumer act 1974 ?? The other one from MAS saying that I have to send a fee of £25 not £1 to get a copy of my credit agreement. Please could you advise on what I should do next please.
Thanks Joanne

DonnaDevon

Hi I used the template letter as suggested by Martin and included £1 cheque. I had a credit card with A&L 2001 - 2006, I don't have account details, but gave them as much info as i could. I've had my letter and cheque returned saying that my account wasn't regulated by the consumer credit act. I'm sure that's not correct, but I don't know what to do now. I'm sure that from 2001 - 2003 I was missold ppi. what do I do next? thanks for any advice

dunstonh

DonnaDevon wrote: »

Hi I used the template letter as suggested by Martin and included £1 cheque. I had a credit card with A&L 2001 - 2006, I don't have account details, but gave them as much info as i could. I've had my letter and cheque returned saying that my account wasn't regulated by the consumer credit act. I'm sure that's not correct, but I don't know what to do now. I'm sure that from 2001 - 2003 I was missold ppi. what do I do next? thanks for any advice

It is correct. The £1 CCA request only applies to debts in force. Not those repaid. It is in error in the article on this site. You need to do a £10 data subject access request instead unless you know you had PPI and you know your reasons. in which case, go straight to complaint.

DonnaDevon

thanks for the advice will give it a go.

robster1664

hi there after being on the phone with one of the many ppi reclaiming firms i am now told that i cannot claim as the loan company i took the loan and ppi with were at the time of the loan under no or loose guidelines, there was two parts to the company the mortgage side and the loan side if id have taken it out with the mortgage side i couldve claimed but as it stands and the fact that i took it out with the loan side i cannot, any advice at all?

dunstonh

robster1664 wrote: »

hi there after being on the phone with one of the many ppi reclaiming firms i am now told that i cannot claim as the loan company i took the loan and ppi with were at the time of the loan under no or loose guidelines, there was two parts to the company the mortgage side and the loan side if id have taken it out with the mortgage side i couldve claimed but as it stands and the fact that i took it out with the loan side i cannot, any advice at all?

Explain the scenario to us so we can see. However, with the limited information you have given, it suggests yours was a pre 2005 case where a broker was used (date is the more likely issue and not the fact you took a loan at the same time). However, this is just a guess as we cant tell on the limited info you have given.

robster1664

dunstonh wrote: »

Explain the scenario to us so we can see. However, with the limited information you have given, it suggests yours was a pre 2005 case where a broker was used (date is the more likely issue and not the fact you took a loan at the same time). However, this is just a guess as we cant tell on the limited info you have given.

yes it was indeed a broker that was used and id say prob was pre 2005 or there abouts but the reason i was given remains the same at no time was date ever metioned.

di3004

mishan wrote: »

Hi guys

I paid off an Intelligent Finance loan approximately 10 years ago that I know I was definitely missold PPI on but I no longer have any paperwork. I was contacted by a claim handler who says they could handle the claim for me. I am tempted but am unsure if I even have the right to claim any more. It is also unlikely that the bank will have kept any records this long. I also had credit cards in the past that I think had PPI added on but again I no longer have any records.

Does anyone think it's worth the hassle? Should I try to claim for myself or go with the handler? If it was a straight forward case I would have no qualms about doing it for myself.

Any advice is much appreciated

Hi there

If you think you were mis sold, have a go yourself, it's simple enough, just use the reclaim questionnaire and give your reasons on why your making a reclaiim.

I had a loan with IF about 2002, but the insurance was sold separately via pinnacle as a stand alone cover, was yours actually lumped in with the loan do you know?

di3004

london2010 wrote: »

I had several credit cards about 10-12 years ago. At the time I was unable to pay them off and they were eventually sold onto other debt collectiing organisations. Currently I have a monthly payment plan in place to clear the outstanding debts. I have no paperwork, however can recall the companies who issued the credit cards. I'm not entirely sure if there was PPI's. Do I have any chance of locating this information and would be prudent to pursue this.

In addition to the credit cards, I also had a mortgage several years sgo (approx 15 years ago) and I'm pretty confident I was actually paying for PPI.

Please can you assist?

Hi

You can try contacting the businesses where you taken out the loans/credit cards etc, if you were still paying for them within the last 6 years then hopefully they should still hold some of the details.

dunstonh

yes it was indeed a broker that was used and id say prob was pre 2005 or there abouts but the reason i was given remains the same at no time was date ever metioned.

The lender has no liability. Only the broker does. Protection for that didnt start until 2005. So, unless you complained to the broker, any other response apart from "complain to the broker" is largely irrelevant and it isnt uncommon for guesses to be made. Especially where claims companies are involved. A simple bit of factfinding on their part before making a complaint would probably eliminated it from the start as the rules are known.