PPI FAQs discussion thread

-taff

Send a SAR and £10.
If you know the account numbers though, just make a complaint anyway.

Manchesterlad1981

Hi

As per subject.

I have seen on the above organisations website, and they have informed me, that their service is free and they can get people's PPI back if necessary.

Has anyone used the above organisation and if so, can they get more PPI back then doing it yourself, and can you go to them directly?

Lastly, How can I set up a New Thread, I am logged in though can't find the option.

Thanks

James

-taff

don't bother, do it yourself, it's much cheaper, and it's not difficult.
Read the how to , don't ask for t&cs on closed accounts, come back and ask any questions. We'll all help rather than see anyone pay part of their redress to a thieving company

dunstonh

I have seen on the above organisations website, and they have informed me, that their service is free and they can get people's PPI back if necessary.

If its free, how do they stay in business? Its not free.

as anyone used the above organisation and if so, can they get more PPI back then doing it yourself, and can you go to them directly?

No, the success rate on claims companies is no higher. Indeed, for many it is lower.

edit: notice you are talking about the FSCS. The FSCS is not a claims company. It is there to put in complaints about companies now longer trading.

[Deleted User]

Manchesterlad1981 wrote: »

I have seen on the above organisations website, and they have informed me, that their service is free and they can get people's PPI back if necessary.

The FSCS is an organisation set up for those complainants who had PPI mis-sold by firms no longer in business.
Did You have PPI with a firm no longer trading? If so, in what way was the PPI mis-sold to you?

To start a new thread, click on the button helpfully marked "new thread" on the left of the thread directory.

looking_after_me

Me and my husband have had several loans/credit cards/mortgages over the years, all of which have been settled. Due to the lapse of time, we don't have the agreements so I registered on the free 30 day trials for credit reports but were only able to establish some of the details of the loans such as the last four digits and date open and settled.
I have set about writing to the various lenders to request details of the loans/credit cards etc with the details I have but have started to get letters back saying they have insufficient details. Is this just a ploy to put me off, or is there any other way I can get some more details of the agreements?

dunstonh

looking_after_me wrote: »

Me and my husband have had several loans/credit cards/mortgages over the years, all of which have been settled. Due to the lapse of time, we don't have the agreements so I registered on the free 30 day trials for credit reports but were only able to establish some of the details of the loans such as the last four digits and date open and settled.
I have set about writing to the various lenders to request details of the loans/credit cards etc with the details I have but have started to get letters back saying they have insufficient details. Is this just a ploy to put me off, or is there any other way I can get some more details of the agreements?

Companies are required to destroy records, especially on closed accounts. Typically this happens after 6 years but some may wait a bit longer. So, it is quite possible that they are correct. If you have moved house, changed name (due to marriage) then you need to supply names, addresses, dates of birth, which branch was used (if branch based), which legacy company (in case of company changes) and really anything that can help. The further back you go, the less likely the information will still exist but it is still possible with some.

looking_after_me

thanks for your response, advice is much appreciated

MBPESA

I took out a mortgage with HSBC in about 2001, just after getting divorced. About 4 years later I re mortgaged to paying off the ex. In about 2007ish I discovered that I was paying my mortgage and two lots of direct debits to HSBC. I found out that both were HSBC protection policies for "if I lost my job". I was paying protection on my first mortgage and the second one even though the first mortgage was replaced with the second one. I mentioned to HSBC that I don’t recall asking for them to which they replied, “Well you signed for it”. I then asked for a refund for the years of double payment and was told that I should have cancelled the HSBC policy when they (HSBC) cancelled the mortgage. This is unfortunately what happens when a person is not money wise or simply does not understand. So, the question is, are those two policies PPI? Does anyone think it is worth me approaching HSBC?
With regards to companies who help you claim PPI, I can see why people use them because doing it yourself is difficult if you don’t understand money matters or get bamboozled with forms and large companies.


Thanks for any help in advance.

dunstonh

MBPESA wrote: »

I took out a mortgage with HSBC in about 2001, just after getting divorced. About 4 years later I re mortgaged to paying off the ex. In about 2007ish I discovered that I was paying my mortgage and two lots of direct debits to HSBC. I found out that both were HSBC protection policies for "if I lost my job". I was paying protection on my first mortgage and the second one even though the first mortgage was replaced with the second one. I mentioned to HSBC that I don’t recall asking for them to which they replied, “Well you signed for it”. I then asked for a refund for the years of double payment and was told that I should have cancelled the HSBC policy when they (HSBC) cancelled the mortgage. This is unfortunately what happens when a person is not money wise or simply does not understand. So, the question is, are those two policies PPI? Does anyone think it is worth me approaching HSBC?
With regards to companies who help you claim PPI, I can see why people use them because doing it yourself is difficult if you don’t understand money matters or get bamboozled with forms and large companies.


Thanks for any help in advance.

Mortgage insurances can be made up of life assurance, critical illness cover, PPI and PHI. You can actually have multiple PPI policies. Typically when you increase borrowing. However, if the second one was set up in error, then you have grounds for complaint there.

The problem claims companies is that they typically do not personalise the complaint. They send a one-size-fits-all template letter with reasons that are frequently lies and made up in the hope that something sticks. Problem is that you are putting your name to that and if you are caught telling lies then you lose credibility and very many complaints are decided on credibility. Some claims companies have such a bad reputation that just by using them you lose credibility.