PPI Reclaiming Discussion Part 5

-taff

If they've told you your complaint is time barred now, then it's time barred I'm afraid...but take comfort form the fact it was more than likely a lost cause....capital one have the lowest overturn rate at the FOS because they sold by post, so it was bought, not sold.

amersall

You need to complain about the claims co to the claims regulator, send copies of the letter from Cap One to the claims co and ask why they want the £500 when you have not won mis sell and have the proof, let them know that you are reporting them to the claims regulator as if you wanted to take this claim to FOS you are now unable to do so due to the time that has elapsed and the fact they want payment when they do not have money waiting for you.

I would contact FOS and ask if it is possible for them to take the claim, explain about the claims co and see what they say, it is possible they will say that this is time barred but you can try.

If you can take this through FOS and if you had no need of this PPI then use the reasons why, was there a good sick package from employer, did you have life insurance or cover elsewhere, could you repay the card should the worst happen?.

http://www.justice.gov.uk/contacts/cmr

amersall

Carol123, you are very welcome keep us posted x

jaydeepee

Greetings people, I really hope someone out there can help. Granted, in the scheme of things my "problem" is not as great as some others nor is my need but when I was forced to take PPI as a condition of the loans that I needed I wasn't in the best of places.

Using the MSE.com format and template documents I made my claim against First Direct and they reviewed and have offered £13 000+. I have not signed and returned the documents nor made a complaint to the Ombudsmen yet. They did send me a doc detailing what they would repay for each loan plus their 8% but there are such huge variables for similar sums. For example:

Loan of £11 000 (PPI that I paid on that loan £3400) they offered me £4000+.
Loan of £10 000 (similar PPI) they offered me £600+

There are others. Anybody got an idea why there are such differences?

Me_ma

I have had a credit card for several years - can't remember exactly how long. It was the card that went with my bank which was Alliance & Leicester. They were taken over by Santander a few years ago and the credit card became MBNA at the same time. I worked but was self employed and part time (only 30 - 35 hours a month). I paid payment protection from the time the card was issued until virtually the time I gave up the job in 2010. My question is, with the card having changed from Alliance & Leicester to MBNA, can I still claim PPI misselling (no one ever asked me what my work status or working hours were) and will MBNA accept responsibility for it, or do I need to go via Santander as they took over A&L??

Hope someone might be able to offer some advice and thanks for looking

Me_ma

amersall

jaydeepee wrote: »

Greetings people, I really hope someone out there can help. Granted, in the scheme of things my "problem" is not as great as some others nor is my need but when I was forced to take PPI as a condition of the loans that I needed I wasn't in the best of places.

Using the MSE.com format and template documents I made my claim against First Direct and they reviewed and have offered £13 000+. I have not signed and returned the documents nor made a complaint to the Ombudsmen yet. They did send me a doc detailing what they would repay for each loan plus their 8% but there are such huge variables for similar sums. For example:

Loan of £11 000 (PPI that I paid on that loan £3400) they offered me £4000+.
Loan of £10 000 (similar PPI) they offered me £600+

There are others. Anybody got an idea why there are such differences?

If each loan was taken to repay the previous one, you would not have repaid the whole PPI back for each preceding loan, you would have received a rebate of the PPI for each new loan that you repaid with the next, they take these rebated amounts back from the win.
They have paid you the PPI that you paid with the 8%, FOS cannot help as you have full redress.

If they were not consolidation loans, it is possible you settled each one early, again you have not repaid the whole PPI.

If you repaid all the loans back individually at separate times, the calculation could be wrong, my best guess is the whole PPI was not paid by you to term end.

jaydeepee

amersall wrote: »

If each loan was taken to repay the previous one, you would not have repaid the whole PPI back for each preceding loan, you would have received a rebate of the PPI for each new loan that you repaid with the next, they take these rebated amounts back from the win.
They have paid you the PPI that you paid with the 8%, FOS cannot help as you have full redress.

If they were not consolidation loans, it is possible you settled each one early, again you have not repaid the whole PPI.

If you repaid all the loans back individually at separate times, the calculation could be wrong, my best guess is the whole PPI was not paid by you to term end.

Cheers for that .Your explanation makes a lot of sense. It seems feasible that this was a consolidation loan which was increased the following year as it didn't work out. I seem to remember a rebate of sorts so that would explain what it was. Many thanks.

amersall

jaydeepee wrote: »

Cheers for that .Your explanation makes a lot of sense. It seems feasible that this was a consolidation loan which was increased the following year as it didn't work out. I seem to remember a rebate of sorts so that would explain what it was. Many thanks.

You are welcome and congrats on your win :beer:

Lolla83

Hi all

I've just received my first PPI offer from HSBC - should I accept it or do people usually 'appeal' it and get more? I have no idea of the figures from over the years so am just trusting that what they have offered is correct - or do they tend to offer a smaller amount and hope you accept it?

In other words, should I try to claim more or just accept this first offer? Not being greedy, just don't want to be short changed from the monies I've paid over the years and wondering if it's standard practice for the banks to offer as little as they can?! The sentence that got me thinking is "I propose to offer the amount of £****" which made me think I could perhaps push for more?!

Hope I make sense - not good at explaining things!
Thanks

amersall

Lolla83 wrote: »

Hi all

I've just received my first PPI offer from HSBC - should I accept it or do people usually 'appeal' it and get more? I have no idea of the figures from over the years so am just trusting that what they have offered is correct - or do they tend to offer a smaller amount and hope you accept it?

In other words, should I try to claim more or just accept this first offer? Not being greedy, just don't want to be short changed from the monies I've paid over the years and wondering if it's standard practice for the banks to offer as little as they can?! The sentence that got me thinking is "I propose to offer the amount of £****" which made me think I could perhaps push for more?!

Hope I make sense - not good at explaining things!
Thanks

If they have upheld your complaint they will have offered full redress.

If they do not have any paperwork or they are old loans/CC then it could be a goodwill gesture, if you have proof of PPI actually paid then they will redress for this, if it is full redress then the first offer is correct.