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PPI Reclaiming Discussion Part 5

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  • J-rome
    J-rome Posts: 11 Forumite
    DJKris2010 wrote: »
    As I understand it it's easier if the loan was active within the last 6 years, but this is what I sent them:



    In reply I got this:



    The letter continues, but those are the key points. They enclosed a 9 column table with the following fields and relevent information relating to all 6 of my loans from 1998 onwards.

    Loan Account Number
    Date Opened
    Protection Expiry Date
    Loan Amount
    PPI Amount
    Term (months)
    APR
    PPI Amount Refunded
    Date PPI Cancelled / Refunded (this tended to be when the loan finished)

    Hope this helps. Good luck!

    Thanks for the info, really appreciate it. I shall try and write to them, see I get any luck.
  • Hi

    I am wanting to make a ppi claim with NatWest but dont have any paperwork. I sent the template letter to NatWest who sent me a letter with my account numbers and dates and figures etc but do i still need to send an SAR to get all the full details or can i just make a claim with the account numbers etc? Im not sure if i had ppi or not but sure i had it at some point so is it just worth me filling out the questionnaire and sending it to them and see what happens?

    Please cna somebody help me as im at a loss as what to do at the moment!

    Many thanks
  • DJKris2010
    DJKris2010 Posts: 33 Forumite
    J-rome wrote: »
    Thanks for the info, really appreciate it. I shall try and write to them, see I get any luck.
    Good luck and let us know how you get on.

    Just thought I'd mention that companies are still pushing hard with the PPI. I just got off the phone with Vanquis who are giving my a credit card (gonna bung it in a draw for emergencies) 4 times I had to say no to PPI, each time she asked me why, each time I told her I had other means of paying and she kept pushing.
  • dolphingazer
    dolphingazer Posts: 416 Forumite
    PPI Party Pooper
    DJKris2010 wrote: »
    Good luck and let us know how you get on.

    Just thought I'd mention that companies are still pushing hard with the PPI. I just got off the phone with Vanquis who are giving my a credit card (gonna bung it in a draw for emergencies) 4 times I had to say no to PPI, each time she asked me why, each time I told her I had other means of paying and she kept pushing.

    Good for you DJKris,

    I'm sure that if you use it you will check your statement very carefully to ensure they have not added ppi anyway even though you have said NO;)
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    First of all apologizes if answer to such a query has been given before. I followed the questionnaire and sent it to HFC with a copy of the agreement and also a letter from them 5 years into the loan to confirm we had settled with the amounts.
    No apology needed, ask all you need to know.
    Was the PPI on this Loan paid in with the monthly Loan payment and what year did you take this out?.
    Do I just write back saying what I've given is adequate and unless they confirm they are considering my claim, I'll go to FOS (Have I to wait 8 weeks?)
    You have to get a final response from them before you can go to FOS.
    They have all the info they need to look at this claim, they sent you a letter when it was paid up and you have the agreement that shows the Loan details.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    heli2412 wrote: »
    Can i ??? think i might take the other to the fos then. thanks for the reply
    If the Loan they rejected had the PPI in with the monthly payment, if yours did, this is Single Premium PPI and this is the reason for mis sell that you use, this was a loan on the loan paid to term end with interest, if you cancelled the PPI they would have given you a pro rata rebate of the PPI and the remaining PPI is still on the loan to term end.
    If you settled this loan early then, as above you, would have a pro rata rebate and you would have paid back the remaining PPI in with the settlement figure.

    Single Premium is the most upheld of all PPI reclaims.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    heli2412 wrote: »
    I rang HSBC on 2 occasions asking for details of previous loans and ppi they said they didnt hold any details, and that it would not be worth putting in a claim. got a letter today offering me 2100.00.

    :D:D well done :j:beer:
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    gramochroi wrote: »
    Ok, I'm starting to see the wood from the trees, thank you so much for your patience!

    You are very welcome :D:D I am so laid back I am practically horizontal :rotfl::rotfl:
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I'm wondering how successful people have been with the older loans and if HSBC tend to pay out the interest, because when I claimed bank charges back a few years ago I got a full refund on those, but without the interest.
    The interest on the PPI is in with the PPI total.
  • amersall
    amersall Posts: 17,035 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    DJKris2010 wrote: »
    This worries me, because I've made a complaint to them and I have no documentation at all.

    I took out a loan with them in 2000 and at the time I asked if I were to pay it off early would I pay less? They assured me I would. A few months later I wanted to pay it off and was told the full amount was due including all interest. I explained the discussion I had when I took the loan and they just didn't wanna know, so being unaware of my rights I paid up.

    Clearly this loan was mis-sold, never mind any potention PPI, but all I know about it is that it was around the year 2000, it was with HFC Bank, who I also had a Credit Card with, but at some stage they became Household Bank. I have no account number or paperwork, so I've written to them on the advice of the FOS in the hope they will find my details and look into my complaint.

    If they find your details, this is Single Premium PPI and this is the reason for mis sell that you use, this was a loan on the loan paid to term end with interest, if you cancelled the PPI they would have given you a pro rata rebate of the PPI and the remaining PPI is still on the loan to term end.
    If you settled this loan early then, as above you, would have a pro rata rebate and you would have paid back the remaining PPI in with the settlement figure.
    SP PPI, is the most upheld of all PPI reclaims, if HFC refuse then tell them you will take this to FOS
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