What you describe, if it took place, would be fraud.
Insurance was not regulated until Jan 2005. You bought before that date. Hence why the FOS couldn't look at it.
IIRC, there was a legal issue that had to be resolved on this about liability for the complaints and even if a liability existed. They then went back on old complaints to review them.
you have actually got lucky as they could have applied a timebar to yours as you cancelled in 2008. You are meant to raise a complaint within 6 years of purchase of 3 years of being reasonably aware of an issue. Cancelling in 2008 meant you could have been timebarred in 2011. Luckily for you, they didn't apply that.
It sounds like you did give up and the response came out of the blue.
Impossible for us to answer as we don't have the data available to us.
You are mixing up different types of PPI. Loan PPI is different to mortgage PPI. Indeed, you can still buy mortgage PPI today and the regulator at one point wasn't going to include mortgage PPI in the saga but they decided it would be too confusing to separate it out.
MPPI was regular premium. Not single premium like your loan. He only had it for a couple of years. So, a monthly payment may only have been around £12 on that sort of borrowing. The Cheshire could well be auto paying out on this one as the amount is so low.
Hi, so my parents claimed ppi back through Gladstone Brooks. They had a capital one claim that wasn't unsuccessful but had been ignored. Most of the other cards/loans had paid out before the end of 2020 but they got a message last month saying capitol one would review the claim if they applied directly, as Gladstone had originally applied before august 2019 the deadline. Gb supplied the reference number for the form of authority they submitted. Capitol one weren't very helpful on the phone, is there another way to contact them about this?
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