PPI Reclaiming Discussion Part 5

dunstonh

,is it not illegal to copy a signature to gain information leading to a demand for money? 

What you describe, if it took place, would be fraud.

dunstonh

One month later i received a letter from Financial Ombudsman advising tht they couldn't do anything as the claim was from such a long time ago.

Insurance was not regulated until Jan 2005.   You bought before that date.   Hence why the FOS couldn't look at it.

On 01 Oct 2020 i received a letter from Shop direct finance advising that they had finished their investigation & found out that PPI had 1st been charged to my account 27/04/93 & was cancelled by me 05/02/2008, they had worked out that i was due a repayment including the ineterest of £3527.13, 1 month later I received a cheque through the post.

IIRC, there was a legal issue that had to be resolved on this about liability for the complaints and even if a liability existed.   They then went back on old complaints to review them.   

you have actually got lucky as they could have applied a timebar to yours as you cancelled in 2008.  You are meant to raise a complaint within 6 years of purchase of 3 years of being reasonably aware of an issue.   Cancelling in 2008 meant you could have been timebarred in 2011.  Luckily for you, they didn't apply that.

So my advise is don't give up even if Financial Ombudsman says they can't help you!!

It sounds like you did give up and the response came out of the blue.

speccybob

Hi all, just signed up to ask for some help. My father passed away in mid August 2019 and I had to arrange his estate. I noticed that he had ppi on a £40k mortgage, from 1997 with Cheshire building society. This was remortgaged a few years later.  This has been ongoing due to the pandemic but I finally have a decision. They have given me a breakdown and said they have awarded 'the amount my father would have paid to put them back in the position if they hadn't been taken out ppi in the first place'. I received a final offer of £732. Does that sound right? I had a £10k loan in 2006 and received a £5k payout around 2013 so this seems very low to me. Thanks in advance for your help  

dunstonh

 I received a final offer of £732. Does that sound right?

Impossible for us to answer as we don't have the data available to us.

 I had a £10k loan in 2006 and received a £5k payout around 2013 so this seems very low to me.

You are mixing up different types of PPI.   Loan PPI is different to mortgage PPI.  Indeed, you can still buy mortgage PPI today and the regulator at one point wasn't going to include mortgage PPI in the saga but they decided it would be too confusing to separate it out.

MPPI was regular premium. Not single premium like your loan.  He only had it for a couple of years.  So, a monthly payment may only have been around £12 on that sort of borrowing.     The Cheshire could well be auto paying out on this one as the amount is so low.

Hitman_Hart

Hi, so my parents claimed ppi back through Gladstone Brooks. They had a capital one claim that wasn't unsuccessful but had been ignored.  Most of the other cards/loans had paid out before the end of 2020 but they got a message last month saying capitol one would review the claim if they applied directly, as Gladstone had originally applied before august 2019 the deadline.  Gb supplied the reference number for the form of authority they submitted.  Capitol one weren't very helpful on the phone, is there another way to contact them about this?

[Deleted User]

Hitman_Hart said:

Hi, so my parents claimed ppi back through Gladstone Brooks. They had a capital one claim that wasn't unsuccessful but had been ignored.  Most of the other cards/loans had paid out before the end of 2020 but they got a message last month saying capitol one would review the claim if they applied directly, as Gladstone had originally applied before august 2019 the deadline.  Gb supplied the reference number for the form of authority they submitted.  Capitol one weren't very helpful on the phone, is there another way to contact them about this?

What other way do you want? If they let them know that they would review it, just confirm you want that, phone or letter?

Use whatever reference was on the "message" - sorry to be vague but there isn't really much to go on in your post.

FionaPope

Way back before the PPI deadline I wrote to Lloyds as I remembered back in the 90s paying 10% extra each month on a personal loan for "protection".   Lloyds said, no I didn't, "you have no PPI issues with us". I had no proof so decided to leave it. This weekend I found a years worth of bank statements from 1990 which shows I was repaying a load at £192 a month and paying an additional £19.20 for "PERSONAL TERM INS". This morning I called the Lloyds PPI helpline (who are still there) and they told me no no, Personal Term insurance is nothing to do with PPI but something different!  I really don't think it is. Has anyone here claimed PPI for it or any info on exactly what it was. Thanks 

brettcta

It’s different insurance, regardless of what you think. 

It’s game over for this one, accept it and move on with your life, you’ll be happier for it.

empathyd

I would like to share my experience of dealing with Quickly Finance, also trading as Fast Track reclaim. I am aware on other review sites that clients have received similar negative treatment to myself and I would be grateful if they could share their experiences with me so that I can explain what I have done. This includes criminal offences, such as creating and knowingly submitting forged documents to falsely represent themselves to businesses as acting on my behalf, amongst others. My case is not isolated. This is really important to me as I would like others to know that action can be taken.

Alpine_Star

I believe QF were one of two CMCs (Allay Claims being the other) and two solicitor firms (HD Law and Ingenious Legal) who obtained leads via Facebook ads which were presented as 'free PPI checks'' that somehow morphed into contractual agreements with a digital signature and were run by Fountain Finances Ltd, a lead generator, prior to the PPI claiming deadline in August 2019. In the case of Allay this generated 100s of millions. 

Here's the ones for Allay, HD and IL. I don't have one for QF but I believe it was similar.








The top one, for Allay, was banned by FCA. 



Both QF and IL have been the most complained about CMCs with the Financial Ombudsman for the last two years, with the issue of forged signatures being the most common complaint reason. As FOS refuse to consider the issue of whether a signature is genuine or not, most of the complaints are rejected.

In the two court cases I know of that consumers have contested proceedings issued by Allay, Allay have lost. There's another case I'm dealing with that's due in court next month.

Oddly, the recent spate of £500 invoices that QF have been issuing 'customers' for not providing them with final response letters from their banks don't include an element of VAT.