Vanquis - what the hell is going on with this company?

ejc81

I've always paid online via BACS and never once had any problem, infact I think they've been accepting faster payments for ages so the money leaves my bank instantly and reaches them within a few hours...

Jack1888

I always pay by D/D. A lot less hassle!

sharpy2010

lee1985 wrote: »

The thing that REALLY annoys me is every time I want to make a payment online and you put in your card number and DOB it always says cookie error you need to allow cookies!!

EVERY other website I use (even total crap!) accepts the cookie level I have (medium-high) why on earth do I have to change my browser to accept ALL cookies before vanquis will work.

They obviously want to squeeze as much information from us as they can get.

Vanquis are a pile of utter s h i t e !

You'll find that this will be a setting within your PC somewhere, as Vanquis do not need your browser to accept all cookies.

imasmartie22_2

funny people on about this company, i got one of there cards to use as an emergency 250 credit, i hadnt made a payment when i did something stupid and tried to get a lone [very long story on another tread a k solutions ]they very kindly removed 79.00 the same day as there min payment was due out as all my few bills do whats left is mine to save and spend [not a lot]
no surprize i was stuck for a month cause could not pay it, they keep phoning but im never there i set up a standing order, 10.00 a week as well as a dd which they took on wednesday for 3 times the amount [great hope interest is cleared] then had letter yesterday saying they are having to process my standing order payments manuley?
its says referance number not correct but payments have been sent according to lloyds?
i have recived only to statements. so now unsure what to do

giblet10

I've had Vanquis for about a year and haven't had any problems - like most I needed to build up a history again following IVA completion..

I pay by BACS - despite faster payments it always takes them nearly a week to credit, but admittedly they do back date to when you sent it - presumably for interest purposes for those who pay interest (I pay in full).

I really can't complain about them at all..I've had my limit raised from the initial £500 to £1250 and not once had a transaction declined..

imasmartie22_2

well interesting twist to my tail, I had someone from vanques /provident call to see me I wasnt there but me mom was,I woundt mind but i owe 250.00 now the last payment has gone out the bank via dd
hummm harrasement not nice they get paid each monday, 12.00 via s. order as well as the monthly dd to help pay it off none of the payments have been returned so god knows what there up to. lolol

Jack1888

I didn't know they made house calls, quite worrying.

emweaver

imasmartie22 wrote: »

well interesting twist to my tail, I had someone from vanques /provident call to see me I wasnt there but me mom was,I woundt mind but i owe 250.00 now the last payment has gone out the bank via dd
hummm harrasement not nice they get paid each monday, 12.00 via s. order as well as the monthly dd to help pay it off none of the payments have been returned so god knows what there up to. lolol

Provident make house calls not Vanquis, infact Provident collect most of their repayments making house calls.

imasmartie22_2

well im a bit more enlightend now thankyou although very puzzled, as to why they would call i checked my bank they have been paid by s.o and the last payment went on monday, they had there dd 68.00 [got no probs at all]
all that was becasue of my stupid actions and its caused all this i am a bit pived though hey have id theft on statment costs 6.00 i didnt sign up for it.
still like someone said it should be a privlige to have a card.
it is shame my own daft reakless actions spolit it.$

camuk81

I got charged for the identity theft if you didn't ask for it get them to trace the call and get it refunded.

As regards payments I use my banks online banking it takes a while to pay this off but I always make the payment at adhic times or at least 2 weeks before the due date to avoid any problems,