Tesco Misprices thread 13

andymandy

Obukit wrote: »

Thanks for this got four Disney DVDs today in 0xford. Tons of them on the shelf, CS said they wouldn't be removing the labels because it "clearly" said the expiry date (in tiny letters), but after a bit of to-ing and fro-ing they agreed to DTD.

Glad you got DTD my tesco refused but gave me just the difference with a bit of a struggle with them. They said I should have read the expiry date. I could not even see it it was so small and we really should not have to scan the labels to check if prices are still in date.

izzeyb

andymandy wrote: »

Glad you got DTD my tesco refused but gave me just the difference with a bit of a struggle with them. They said I should have read the expiry date. I could not even see it it was so small and we really should not have to scan the labels to check if prices are still in date.

Yeh, and would they be saying that if you were a Trading Standards Inspector - I suspect not!

Mrs_Dizzy

andymandy wrote: »

Glad you got DTD my tesco refused but gave me just the difference with a bit of a struggle with them. They said I should have read the expiry date. I could not even see it it was so small and we really should not have to scan the labels to check if prices are still in date.

email head office with receipt number they will prob offer money voucher. Refuse it & remind them of their dtd policy & you felt you had no option to accept jtd or a refund. It took me several emails & DH was worried I was going to be banned but I got what I was entitled to eventually. After all it isn't us that forced them into the DTD policy! Good Luck;)

josh1234

not sure if its a misprice or they are just getting rid of them in tesco today jupiter vacum thermos 1 ltr 2 pounds

Obukit

johnbarleycorn wrote: »

I highlighted the overpricing-never underpricing-because the store is in one of the most deprived areas of Glasgow where poverty is a major problem and money tight.My aim was not to gain a few extra pence but to shame the store into improving the accuracy of its checkout prices.Result:failure!Advice:Caveat Emptor.

You just need to play the Tesco PR game.

1. Call your local paper and tell them you have been banned from Tesco etc.

2. Once your local paper is interested call Tesco Head Office (not customer services) 01992 632222. Tell them you have been asked to give an interview to the press r.e. your experience at Tesco.

3. They will put you through to a department called "Higher Management" who will do almost anything to try and stop you talking to the press. You will be unbanned, offered to be paid DTD in full, etc.

4. Once you have what you want go to the press anyway - this will get someone from the CEO's office to be assigned to you to "build a better customer relationship" with you or, in other words, stop you talking to the press again.

5. From then on in the store management will probably have your photo pinned to a dartboard in their office but you can do what you want safe in the knowledge that one email to your CEO buddy will get them in deep trouble.

I was banned from Tesco once... for 24 hours, until I did the above. Not that it's any real hardship anyway, just go to a different Tesco, they are everywhere.

colin7777

Just purchased the Finest for £10 at local express store 24/04/12. No discount so queried it. Manager worked out that the Chunky Chips are not triggering the saving.
Manager got the assistant to deduct all the items and then use another side to get the discount. Worked out £8.33 refund, I said to the assistant what about double the difference so he counted out another £8.33.
So got side, main, desert and Rose wine for £1.67 not bad meal, celebrating my success with the wine at the moment so hope typing is OK.

eviesdad

Hi do express stores do meal deals and do they do dtd?

micabenson

eviesdad wrote: »

Hi do express stores do meal deals and do they do dtd?

yeh they do meal deals.. and they do dtd in all tesco outlets..extra,metro,express and homestore...
you just cant price check a reciept from express.. hth

ctid99

McGuigan White wine in Tesco Extra Stockport is £7.99 reduced to £3.99 on the SEL but is scanning at £7.99 so is £8 double the difference. Barcode 9310415013931.

josie

colin7777 wrote: »

Just purchased the Finest for £10 at local express store 24/04/12. No discount so queried it. Manager worked out that the Chunky Chips are not triggering the saving.
Manager got the assistant to deduct all the items and then use another side to get the discount. Worked out £8.33 refund, I said to the assistant what about double the difference so he counted out another £8.33.
So got side, main, desert and Rose wine for £1.67 not bad meal, celebrating my success with the wine at the moment so hope typing is OK.

If you get the Nero D'avola as part of the meal deal, you'll also get £1.99 JTD back (not at Express stores, but thought it worth mentioning)