Tesco Misprices thread 13

Mrs_Dizzy

ailey wrote: »

Can anyone tell me what the policy is in Tesco for an item which has been purchased and is the wrong price. Yesterday I bought triple pack of mints x two packs. I normally buy them in Poundland but saw them on the shelf in Tesco for 75p (white label so not reduced) so thought I would buy 2 packs. I had bought various magazines with free items attached (I'll list these separately if not already listed), so I wanted to check my receipt before I left the store. That's when I noticed I was charged £1 each for the mints so I went to Customer Services and the man there went to check the counter. He came back with the 75p white label in his hand and said the boxes of mints had been put in the wrong place and it was other mints which should have been there. He offered to refund me but nothing else so I just kept them. Do they have a policy for this sort of thing happening?

I was told by a manager in Tesco that if they have backfilloed the wrong product in front of an SEL they honour the Dtd. Hth

flumper

Have just picked up a £10 meal deal at Tesco's-

Chicken with Lemon and butter

Rosemary roast potatoes

Chocolate cheesecake

Pinot Grigio wine

And it went through without discount being deducted?

tattybonce

Chocolate cheesecake isn't included. New York cheesecake is. You must have brought the wrong one, therefore the bill is correct.

ianbar0

6 pack of coke and diet (glass bottles) are 96p plus a couple of the elvive shampoo range is still Bogof but gone down to £1.84 so 92p a bottle!

kizkiz

ianbar0 wrote: »

6 pack of coke and diet (glass bottles) are 96p plus a couple of the elvive shampoo range is still Bogof but gone down to £1.84 so 92p a bottle!

http://www.tesco.com/groceries/Product/Details/?id=252203236

do u mean these ones?

ianbar0

Yeah their the ones

kizkiz

ianbar0 wrote: »

Yeah their the ones

did they have the sel up for them or did u find they scanned at this?

ianbar0

Have sel and went through at that, personally think its a glitch that will be sorted soon. In my store they had put them on an end (white labels) I may add too

ianbar0

Very lazy jars of sauce seem reduce to clear in most stores too, normally abou £1.90 now 85p I can recomend the stroganoff

GINGER_MELV

Cracking DTD in Aberdeen extra tonight.

Panasonic KX-TG5522 twin digital cordless answering phones. EAN 5025232553266

SEL - 49.99 (reduced from 99.98 dated 18.03)
Scanned - 99.98
Difference - 49.99

Refunded 99.98

CS were pleasant and helpful. There were loads of them on the shelf too but they are not really something that you buy a few of.